Self Improvement

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Quel que soit le domaine - famille, travail, relations internationales -, et que nous en soyons conscients ou non, nous devons négocier. Or, trop souvent encore, les différents sont "réglés" à l'issue d'une épreuve de force. Résultat, en instaurant un vainqueur et un vaincu, on crée des risques de nouveaux conflits : l'actualité nous en apporte tous les jours des exemples criants.

Red Stevens has died, and the older members of his family receive their millions with greedy anticipation. But a different fate awaits young Jason, whom Stevens, his great-uncle, believes may be the last vestige of hope in the family. Jason does not become an instant millionaire. What Stevens does give Jason leads to The Ultimate Gift. Young and old will take this timeless tale to heart.

Think and Grow Rich is considered by many to be the number one motivational and inspirational classic for those who want to attain financial freedom and independence by learning from numerous important historical business leaders. In 1908, industrialist Andrew Carnegie commissioned Hill to interview hundreds of successful men and women, in an effort to prove his theory that success could be distilled down to a clear-cut formula.

Winner of the 2009 Audie Award for Business/Educational Audiobook New York Times bestselling author Jeffrey Gitomer shares his crucial sales principles featuring strategies and techniques on how to efficiently sell anything. With a lifetime of sales experience New York Times bestselling author...

Vous avez le vague sentiment que quelque chose ne va pas, mais vous ne savez pas ce qui vous gêne. Parfois vous pensez que vous pouvez tout faire, mais vous ne faites rien. Souvent, vous n'avez pas d'avis sur les choses. Vous avez besoin des autres, mais vous aimez être seul. Vous avez l'impression de vous disperser sans arrêt dans votre travail. Bref, quand vous vous regardez dans la glace, vous ne vous trouvez pas très doué.

The definitive guide for getting unstuck and spiritual awakening. Practical holistic approaches for personal transformation, embodiment, shadow work, healing, mindfulness, and enlightenment. Overcome victim mentality, narcissism, stories, and blocks. This is a grounded and practical guide leading to genuine spiritual awakening - a metamorphosis of your life into greater truth, beauty, joy, ease, and love.

Celebrated keynote speaker, trainer, and leadership coach Rene Rodriguez delivers an eye-opening roadmap to using applied neuroscience to improve listeners' communication ability, critical thinking, cultural awareness, and leadership skills. Based in the author's proprietary AMPLIFII system and methodologies he has taught to over 100,000 participants around the world, the book offers practical tips, useful frameworks, guided practice, and simple application exercises to help listeners create new and lasting behaviors that effect change in their life and work.

Great ideas often come from a simple spark: A soccer player on the New Zealand national team notices all the unused wool his country produces and figures out a way to turn them into shoes (Allbirds). A former Buddhist monk decides the very best way to spread his mindfulness teachings is by launching an app (Headspace). A sandwich cart vendor finds a way to reuse leftover pita bread and turns it into a multimillion-dollar business (Stacy’s Pita Chips).

Pour une partie, notre réalité nous est imposée par les circonstances. Mais pour une partie plus grande encore, elle dépend de nous, du regard que nous portons sur ce qui survient dans notre vie. Telle est la leçon de Louise L. Hay. Or, ce regard n'est pas le seul fait d'une "heureuse nature" dont nous serions dotés. Il se travaille, se cultive, se construit. Le malheur peut naître de la seule complaisance au malheur. Comme le bonheur de la volonté d'être heureux. Pour une efficace reprise en main de notre rapport au monde.

The ability to heal others is innate to every human being. It is not something you need to acquire, train, study, or get certified for. It has been used instinctively by caring mothers, animal vets, soldiers tending to the wounded, religious pastors, energy-healers and many others through the ages.

At last, the world will discover what happens to the greatest salesman when he finally emerges from his lonely retirement to commence a new career. At first, he finds failure - until he receives a special gift from someone he has not seen in half a century. He then returns triumphantly to his homeland to write his own 10 vows of success to be shared with all who seek a better life - including you.

Savage Wisdom will slap you in the face, change the way you see the world, then give you a big loving hug. Author and spiritual badass Adam Cam powerfully narrates the audiobook himself, taking you on a journey of self-discovery and new life perspectives.

Bob Bowman, best known as the coach for the record-breaking run of Michael Phelps, is one of the most successful coaches in Olympic history. He is lauded for his intense personality, his incredible dedication to his athletes, and his ability to nurture talent in athletes who have the heart and drive to win. This is his motivational book about winning in all walks of life and what you have to do to get there. He presents 10 key concepts that all people should live by.

Voici la deuxième méditation tirée du livre "Le placebo, c'est vous !". D'une durée de 48 minutes, elle vous permettra de travailler "Une croyances et une perception". Elle débute avec la technique de la méditation de pleine conscience (open-focus), ce qui vous permettra de vous centrer sur le moment présent. Une fois bien ancré dans le moment présent, vous oublierez l'être que vous avez toujours été, vous aurez alors accès à d'autres possibilités qui existent déjà dans le champ quantique.

This is the original 1937 edition. Think and Grow Rich is the number-one inspirational and motivational classic for individuals interested in reaching their goals by learning from important figures in history. This audiobook is the original 1937 edition written by Napoleon Hill and inspired by Andrew Carnegie, and while it has often been reproduced, no updated version has ever been able to compete with the original. It is the roadmap to achievement.

Business Is War is one of the most powerful, direct, and respected business books ever written. It’s not about hype or hustle. It’s about how real success is forged in high-stakes moments: under pressure, in uncertainty, and when it feels like you’re losing everything. Remember press is a privilege in business.

A groundbreaking exploration of why we want what we want, and a toolkit for freeing ourselves from chasing unfulfilling desires. Gravity affects every aspect of our physical being, but there’s a psychological force just as powerful—yet almost nobody has heard of it. It’s responsible for...

Entre le passé et le futur, il existe une dimension libérée des problèmes, de la souffrance et des conflits. Cet espace vous accessible dès maintenant.

In The 7-Power Contractor, former contractor and contracting business expert Al Levi lays out seven simple business powers that hundreds of owners have applied successfully to run their businesses with less stress and more success. In these audiobook, you will learn about the seven power concepts - planning and leadership, operating, financial, staffing, selling, marketing, and sales coaching - you can use to run your business better.