Social Conflict

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro presents a groundbreaking, practical method to reconcile your most contentious relationships and untangle your toughest conflicts.

Punjab was the arena of one of the first major armed conflicts of postcolonial India. During its deadliest decade, as many as 250,000 people were killed. This audiobook makes an urgent intervention in the history of the conflict, which to date has been characterized by a fixation on sensational violence - or ignored altogether. Mallika Kaur unearths the stories of three people who found themselves at the center of Punjab’s human rights movement.

In all the writing and reporting KJ Dell'Antonia has done on families over the years, one topic keeps coming up again and again: parents crave a greater sense of happiness in their daily lives. In this optimistic, solution-packed book, KJ asks: How can we change our family life so that it is full of the joy we'd always hoped for? Drawing from the latest research and interviews with families, KJ discovers that it's possible to do more by doing less, and make our family life a refuge and pleasure, rather than another stress point in a hectic day.

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

Who changed the sex of God? This groundbreaking book proposes that the rise of alphabetic literacy reconfigured the human brain and brought about profound changes in history, religion, and gender relations. Making remarkable connections across brain function, myth, and anthropology, Dr. Shlain shows why pre-literate cultures were principally informed by holistic, right-brain modes that venerated the Goddess, images, and feminine values.

Tsultrim Allione brings an 11th-century Tibetan woman's practice to the West for the first time with Feeding Your Demons, an accessible and effective approach for dealing with negative emotions, fears, illness, and self-defeating patterns. Allione - one of only a few female Buddhist leaders in this country and comparable in American religious life to Pema Chodron - bridges this ancient Eastern practice with today's Western psyche. She explains that if we fight our demons, they only grow stronger. But if we feed them, nurture them, we can free ourselves from the battle.

In The Revenge of Geography, Robert D. Kaplan builds on the insights, discoveries, and theories of great geographers and geopolitical thinkers of the near and distant past to look back at critical pivots in history and then to look forward at the evolving global scene. Kaplan traces the history of the world's hot spots by examining their climates, topographies, and proximities to other embattled lands.

A classic guide to tricks and tactics for winning arguments, with commentary on the use of and defense against each tactic. The best summary of this audiobook is "being right doesn’t mean you’re gonna win, and this is why". It’s the ultimate guide to spotting the many different kinds of bull people pull in order to win over the crowd, rather than argue the point at hand. There’s very few of them that don’t immediately bring examples to mind, and having it laid out clearly like this is the perfect armour to stop people derailing you.

In a culture where constant offense and polarization dominate so many interactions, here is good news about a more productive way to disagree: God desires for us to become better at loving others . . . not better at debating. Grace in the Gray helps us see the grace and good that’s often hidden by our own limited perspectives and assumptions.

If you have a loved one with BPD, you need real, proven-effective strategies to help you navigate the intense emotions and conflict that can arise in daily interactions and conversations. People with BPD often feel anger, pain, and hurt from a history of invalidation and disappointment, and their difficulty in regulating emotions can lead to moments of lashing out that can confuse and upset those around them. Talking to a Loved One with Borderline Personality Disorder offers a breakthrough, compassionate approach to communicating with a loved one who has BPD.

China's economic growth is sputtering, the Euro is under threat, and the United States is combating serious trade disadvantages. Another Great Depression? Not quite. Noted economist and China expert Michael Pettis argues instead that we are undergoing a critical rebalancing of the world economies.

Many Christians see conflict as a dirty word—something to be avoided at all costs. After all, aren't Christians to be peacemakers who strive to maintain unity? But, as Lou Priolo reminds us, many other things that the Bible exhorts us to do—such as convicting, rebuking, and admonishing other Christians—make conflict a necessary part of the Christian life. Lou takes us through the biblical principles of conflict resolution, beginning before conflict even starts.

Relationships are usually the most important part of a person’s life. But they’re often stressful and frustrating, or simply awkward, distant, and lonely. We feel the weight of things unsaid, needs unmet, conflicts unresolved. It’s easy to feel stuck.

Conflict is going to be part of your life - as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won't make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even - sometimes - to be grateful for it.

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.

Russia's World Order describes the civilizational theory that has come to dominate Russian official discourse, and that has come to dominate Russian official discourse and that is being used to justify its clashes with the West. Whereas the West promotes a vision of history that drives all nations toward convergence on a single model, Russia's political leaders increasingly portray the world as consisting of numerous distinct civilizations, each diverging toward its own destination.

Harvard professor (and negotiation advisor to organizations around the world) Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible. Malhotra illustrates key lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations.

There is an ancient Chinese proverb that states, "Two tigers cannot share the same mountain." However, in East Asia, there are three tigers on that mountain: China, Japan, and Korea, and they have a long history of turmoil and tension with each other. In his latest entertaining and thought-provoking narrative travelogue, Michael Booth sets out to discover how deep, really, the enmity is between these three "tiger" nations and what prevents them from making peace.