Social Conflict

"What an asshole!" How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company.

Conflict Resolution Strategies for Work and Life gives you all the professional tips, tools, and insights to settle friction with your colleagues, partners, parents, and friends. Conflicts are a normal part of life. In fact, in some cases, it’s necessary in order to express your unmet needs, communicate your boundaries, and find common ground.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

In The Revenge of Geography, Robert D. Kaplan builds on the insights, discoveries, and theories of great geographers and geopolitical thinkers of the near and distant past to look back at critical pivots in history and then to look forward at the evolving global scene. Kaplan traces the history of the world's hot spots by examining their climates, topographies, and proximities to other embattled lands.

In all the writing and reporting KJ Dell'Antonia has done on families over the years, one topic keeps coming up again and again: parents crave a greater sense of happiness in their daily lives. In this optimistic, solution-packed book, KJ asks: How can we change our family life so that it is full of the joy we'd always hoped for? Drawing from the latest research and interviews with families, KJ discovers that it's possible to do more by doing less, and make our family life a refuge and pleasure, rather than another stress point in a hectic day.

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these "roadblocks" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations.

This classic work on the rules of sex - updated for a new generation - is still as provocative as the day it was published, providing simple explanations for any and all questions about what happens in the bedroom.

Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.

This is not soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. In The Little Book of Restorative Justice, Howard Zehr, the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice, first explores how restorative justice is different from criminal justice. Then, before letting those appealing observations drift out of reach into theoretical space, Zehr presents restorative justice practices.

Conflict is going to be part of your life - as long as you have relationships, hold down a job, or have dry cleaning to be picked up. Bracing yourself against it won't make it go away, but if you approach it consciously, you can navigate it in a way that not only honors everyone involved but makes it a source of deep insight as well. Seasoned mediator Diane Hamilton provides the skill set you need to engage conflict with wisdom and compassion, and even - sometimes - to be grateful for it.

The classic guide to bringing out the best in people at their worst - updated with even more can't-standable people!

Strained or broken relationships are an unfortunate fact of life for most of us. Friends fall away, siblings drift apart, children sever ties with their parents, and despite our best efforts, these painful fissures are difficult to mend. Bestselling author and clinical psychologist Dr. Ray Guarendi shares practical wisdom and usable strategies to aid you in navigating your way through such situations. With strong doses of humor and hope, he will help you form healthy habits in the ways you talk, think, act, and react to strengthen your relationships and live a more virtuous life.

In The Management of Savagery, Max Blumenthal excavates the real story behind America's dealings with the world and shows how the extremist forces that now threaten peace across the globe are the inevitable flowering of America's imperial designs. Washington's secret funding of the mujahedin provoked the Russian invasion of Afghanistan in 1979. With guns and money, the United States has ever since sustained the extremists, including Osama Bin Laden, who have become its enemies.

There is an ancient Chinese proverb that states, "Two tigers cannot share the same mountain." However, in East Asia, there are three tigers on that mountain: China, Japan, and Korea, and they have a long history of turmoil and tension with each other. In his latest entertaining and thought-provoking narrative travelogue, Michael Booth sets out to discover how deep, really, the enmity is between these three "tiger" nations and what prevents them from making peace.

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started. In this groundbreaking new book on negotiation, Alexandra Carter - Columbia law professor and mediation expert who has helped students, business professionals, the United Nations, and more - offers a straightforward accessible approach anyone can use to ask for and receive more.

In our default state, our brains constantly get in the way of effective communication. They are lazy, angry, immature, and distracted. They can make a difficult conversation impossible. But Andrew Newberg, M.D., and Mark Waldman have discovered a powerful strategy called Compassionate Communication that allows two brains to work together as one.

Why has war been such a consistent presence throughout the human past? A leading historian explains, drawing on rich examples and keen insight. Richard Overy is not the first scholar to take up the title question. In 1931, at the request of the League of Nations, Albert Einstein asked Sigmund Freud to collaborate on a short work examining whether there was "a way of delivering mankind from the menace of war." Published the next year as a pamphlet entitled Why War?, it conveyed Freud's conclusion that the "death drive" made any deliverance impossible.

The new audiobook edition of this best-selling book gives a thorough and accessible account of the history behind the Palestine-Israeli conflict, its roots, and the possibilities for the future. The audiobook is divided into two parts - the first by an American rabbi and Professor of Judaism, and the second by a Palestinian lecturer on Islam. The result is a real insight into the situation, with each author giving full vent to the emotions behind the two sides of the debate - Cohn-Sherbok and El-Amini come together at the audiobook’s conclusion to debate the issues.

In a culture where constant offense and polarization dominate so many interactions, here is good news about a more productive way to disagree: God desires for us to become better at loving others . . . not better at debating. Grace in the Gray helps us see the grace and good that’s often hidden by our own limited perspectives and assumptions.

We either seize the opportunity or lose the chance to be great. We can spend all our lives preparing to be winners, working so hard for the glory of success in our careers, relationships, professional and personal lives, but often fear, anxiety and self-sabotages get in the way. Here is the good news! There are powerful ways to combat all that and everything else standing in the way of your goals. Gerard Shaw, a communication coach and creator of this powerful series, explores the science of success of people who discovered the secrets of winning through effective communication.