Social Selling

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

Penguin presents the audio edition of The Contagious Commandments, written and read by Paul Kemp-Robertson and Chris Barth. Contagion may alarm doctors, but marketers thrive on it. Some concepts are so compelling you have to share them. But what makes an idea so infectious you can't keep it to yourself? In The Contagious Commandments, Paul Kemp-Robertson and Chris Barth condense this valuable research into 10 strategic takeaways for your own marketing revolution.

EVERY ENTREPRENEUR NEEDS A HAPPY EXIT STRATEGY! 'So, what's your exit strategy?' The question often leaves most entrepreneurs stumped as running a business leaves little time to think about anything else. While business owners recognize that they may have to exit their business at some point...

Over the past decade, social media has transformed from a fad into a necessity for writers. But for the inexperienced author, trying to make sense of - much less master - the available platforms can be a frustrating experience. The variety of social media options alone is dizzying enough: WordPress, Tumblr, Facebook, Twitter, Google Plus, YouTube, Pinterest, and more. Whether you're just starting to create an audience or looking to refine your online presence, this guide will equip you with the essential tools you'll need to succeed.

Showing you what you need to know and giving you a clear framework for putting numbers to reputation, this audiobook merges content and measurement to give today's PR agencies a new way to build brands, evaluate performance, and track ROI. The ability to reach the new consumer, build the relationship, and quantify the ROI of PR services allows you to develop an inbound business and the internal capabilities to meet and exceed the needs of the most demanding client. In this digital age of constant contact and worldwide platforms, it's the only way to sustainably grow your business.

Do you find yourself at a loss for words when you need to communicate with someone? This book will help you break the cycle of communicating ineffectively by teaching you how to read people's reactions and understand what they are thinking.

Whether or not you are already using Facebook as a marketing tool, Facebook Marketing will walk you through the process of optimizing your page and setting yourself up for quick success. If you follow the steps in this audiobook, you can guarantee you will have a page that people will be eager to follow and engage with.

Creating Business Agility: How Convergence of Cloud, Social, Mobile, Video, and Big Data Enables Competitive Advantage provides a game plan for integrating technology to build a smarter, more customer-centric business. Using a series of case studies as examples throughout, the audiobook describes the agility that comes from collaborative commerce, and provides key decision makers the implementation roadmap they need to build a successful business ecosystem.

Your style is perfect for you. Public speaking coach to the C-suite Bill Hoogterp reveals proven tips, techniques, and exercises to amplify your effectiveness as a speaker and communicator. He explains how the brain processes information, what people respond to, and how to hold the audience in the palm of your hand. Great public speaking can be learned. Hoogterp's unique method turns fear into fun and tells you how to be your natural, authentic, unique self - and deliver your perfect presentation for any audience each and every time.

To make money on social media, you must view social media as an income stream and not a vague "marketing channel", and you must position yourself and/or your company as selling the solution to your audience's "problem". In this 2-in-1 book collection, you'll learn exactly how to do that. This book includes the two popular books Instagram Income: How Solo Entrepreneurs and Small Companies Can Make Money on IG and Likes and Don't Pay Bills: How to Leverage Social Media to Get Leads and Customers.

Are you struggling to run your business through Social Media? Not sure how to set up your accounts as a business, or maybe you just don’t know how to build your followers, likes, subscribers, and viewers, and more importantly turn your audience into customers? Whether you own a traditional business, online business, want to become an influencer, or want to create a movement around a niche, this is for you. It's a quick book, and you'll be up and running as a social media marketer pro in no time!

Prostitution in the Digital Age: Selling Sex From the Suite to the Street explores the sex trade in modern times. For those without direct experience with the seamy, real-life world of prostitution, it can be easy to accept the glamorized depictions of the sex-for-sale industry as it is often portrayed in fiction and Hollywood or sensationalized in the media. In reality, the business of sexual exploitation such as prostitution, sex trafficking, pornography, and sex tourism is far from attractive and, in many instances, can be dangerous, if not deadly.

Social Marketing Success is your proven four-step guide to getting more leads, clients, and sales using social media. The strategies in this book have been tried and tested for almost a decade and are ones the Britpreneur still uses to this day! By listening to Social Marketing Success and applying the four simple steps, you will soon see how simple it is to get more exposure to your business, brand, or idea.

Speaking from the Heart outlines how Angel Medina, mortgage professional, was able to use the power of honesty and communication in his work to transform his clients’ experiences and build lasting connections and teaches you the skills and mindset to do the same - to build the communication skills necessary to reach your clients, to do what other professionals in your industry won’t, and to build success in every area of your life as you become a top-notch professional in any career you choose.

With Winning Moves: Body Language for Business you can learn to present a new and enhanced super-you to people, prospects, customers, and leads. You can learn to spot and decode nonverbal signals, and handle indifference, skepticism, objections, or hostility. In Winning Moves: Body Language for Business you will find real world techniques that will improve your power to listen, to convince, win new clients, expand your sphere of influence, augment your attraction, and beef up your bottom line.

Ex-Navy SEAL sniper Scott Taylor served his country for eight years. After he was injured in a fall during Operation Iraqi Freedom, Taylor came home - and discovered that the Obama administration was leaking sensitive intelligence information for political gain. Now, on behalf of all the men and women in uniform abroad whose lives have been endangered, Taylor is speaking out.

Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion - for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals, along with examples and analyses of messages that succeed and those that fail.

Sell more. Earn more. Achieve more. Join Mike Le Put in this powerful audio career-development programme, and sell your way to the top! How to Sell, Sell, Sell will equip you with all the knowledge you could ever need.

How virtually anyone can be an effective public speaker and give powerful presentations. From nationally respected communications guru Dianna Booher, here is a complete program for business professionals who want to take their presentation skills and public speaking skills to a bold new level. Writing for sweaty-palmed beginners and seasoned execs alike, Booher delivers powerful, battle-tested strategies and tips guaranteed to transform fainthearted presenters into master communicators.

More than 85 million Americans own guns, but we need to recruit more people, the survival of our Second Amendment depends on it. Here, you will learn how different groups feel about firearms, and what we can do to change their minds. You'll learn of the unique characteristics of Women, African-Americans, Hispanics, Asians, Jews, Liberals and Centrists, and what arguments we can make to win them over to our side.