Work Communication Skills

Want to win friends and really influence people? Then this book was made for you. Listening is the most powerful tool for success in business and in life. So if it's that important, why don't we listen better? Because life moves way too fast, we're busy, and we don't know how. Discover what active listening is and what it is not. Learn four simple actions that will train your brain to listen, and see for yourself the difference these steps make in your life.

Difficult questions can be thrown at you from your first job interview through to challenges you get when you've made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities. Great Answers to Tough Questions at Work promotes a confident "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers.

Moving to Canada is an exciting opportunity and adventure but can be also a challenge in finding a place to live, belonging to a community, fitting into the culture, language improvement. But few things can be harder than the constant rejection that comes with hunting for work. This audiobook is an interactive and resourceful step-by-step guide filed with tips and up-to-date resources about what to do before and after you arrive in Canada and how to thrive in a new culture.

Negotiating with a Bully will teach you how to skillfully deal with bullies in different forms and environments. You'll explore the mindset of a bully and understand the motivations and behavior so you can gain an advantage over him or her.

In Work with Me, author Gini Graham Scott presents her proven conflict resolution model — first outlined in her popular book Resolving Conflict and later in Disagreements, Disputes and All-Out War. Here she applies this model to the workplace, guiding readers on how tomanage emotions and use logic and intuition to resolve common problems on the job.

Author of the international best seller I'm with the Band: Confessions of a Groupie, Pamela Des Barres shares with women the art of memoir writing. For the last 14 years, Pamela Des Barres has been teaching an eight-week women's "femoir" writing workshop. She found that the music-loving ladies who showed up at her door had pent-up stories to tell. Many of them had read her two memoirs, which were wildly personal and deeply confessional, and felt comfortable opening up and experiencing that same freedom of expression.

According to People Skills, 80 percent of people who fail at work do so because of a lack of social skills. This is especially true of new hires and millennials who have grown up in the digital world and may not have had an opportunity to learn to effectively communicate in a business setting. Office Meta Game is the best soft skills training guide, because author Dekker Fraser provides real world experience as an employee moving up through successful businesses.

Many factors - personal, professional, and psychological - combine to affect how we think, feel, and act while on the job, which ultimately affects our productivity and success. In 9 to 5: Your Mind at Work, we look at some of these factors, including the physical office space, how to foster creativity and communication, the psychology of effective leadership, the benefits and importance of diversity, and achieving work-life balance.

Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? How do we - you - develop the intuition, self-awareness, and interpersonal agility required to prosper? Here's what we've lost track of: organizations are run by people, and people run on emotions. In this life-changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference.

In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause - even (especially) when you're working with a generationally diverse team.

If you talk to anyone about their careers or jobs these days, most of the time you won't hear positive stories or excitement. You'll probably hear words like "busy,” “stressed,” “exhausting,” and “mind-numbing." And with the good old 40 hour workweek becoming a distant memory for many of us, this reality is just plain sad. Joy to You and Me (at Work!) helps turn these situations around by giving the listener easy tips they can implement quickly to start making a positive difference in the workplace.

In Engagement, best-selling authors Lee G. Bolman and Joan V. Gallos offer a compelling workplace parable to illustrate the strategies and skills needed to make unworkable relationships positive and productive. The audiobook introduces the four-step SURE model, which offers rules of engagement for staying alert, grounded, and productive when faced with the prickly, taxing, or toxic folks who block progress.

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others. These ideas are culled from the study of human behavior, relationships, and communication. Everything here will help you be more effective, efficient, and in control of your relationships with people.

When slighted, misunderstood, cut-in-front-of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore co-workers, change hairdressers, complain to friends, shout and pound their fists. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught, or never realized, that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations.

In a world that favours the extrovert ideal, quiet achievers often feel pressured to pretend to be someone they are not. Tim Yeo, a seasoned designer and leader in tech, lived this firsthand. For nearly 20 years, Tim tried to fit into an extroverted mould to succeed. It worked for a while, but left him feeling drained and inauthentic. Just because we are quiet does not mean we have nothing to say. In The Quiet Achiever, Tim Yeo shares the tiny habits he’s used to manage his own introversion—practical techniques you can implement the very next day.

As our ability to pay attention in a world of distractions vanishes, it's no wonder that our ability to be heard and understood - to convey our messages - is also threatened. Whether working with our teams and customers or communicating with our families and friends, it is increasingly difficult to break through the digital devices that get in the way of communication.

The sigma personality type--the lone wolf--may comprise only one percent of the population, but that still accounts for 25 million people in the global workforce alone. There are sigmas in every major theater of life: professional, familial, and social. This audiobook is for them and for the other 99 percent.

In Get Better: 15 Proven Practices to Build Effective Relationships, FranklinCovey's chief people officer, Todd Davis, explains that an organization's greatest asset isn't its people; rather, it's the relationships between its people that is the greatest predictor of personal effectiveness. In the end, employees' ability to build and sustain great relationships is an organization's ultimate competitive advantage.

Having a high emotional quotient (also known as EQ) might seem like some vague nonsense, but the truth is that it actually gives you a great advantage in life. Sure, the EQ is just a measure of the ability of understanding and managing emotions, but in practice your increased emotional intelligence can manifest in many forms: decreased stress levels, fewer problems occurring in your day-to-day life, better self-control and self-esteem, a better social life, and improved social interactions.