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The Service Desk Handbook
- A Guide to Service Desk Implementation, Management, and Support
- Narrated by: Stephen Perring
- Length: 1 hr and 34 mins
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The Service Desk Handbook
Narrated by:
Stephen Perring
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Publisher's Summary
The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organization’s needs.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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