• Ep:5 What are some of the most common CX mistakes?

  • Apr 10 2024
  • Length: 40 mins
  • Podcast
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Ep:5 What are some of the most common CX mistakes?

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  • Summary

  • In this episode, Vic and Tom discuss some of the most common CX mistakes they see and offer some thoughts on how to fix them. Also, Vic channels a previous poor CX with AT&T and has to be bleeped as he relives the experience.

    Thanks for listening!

    Questions or comments about the show? Ideas for future episodes? Interested in being a guest? Reach out to us for more info.

    Email – info@yourcallis.com

    Web – yourcallis.com

    Show Hosts:

    Tom Brannen – Industry Analyst – OnConvergence

    Web: onconvergence.com

    Twitter: @tbrannen

    LinkedIn: https://www.linkedin.com/in/tbrannen/

    Vic Cooper – Independent Consultant – Inteletry

    Web: https://www.inteletry.com

    Twitter: @VicACooper

    LindedIn: https://www.linkedin.com/in/vicacooper/
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