Showing results by publisher "Brilliance Audio" in Workplace & Organizational Behaviour
-
-
Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Written by: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Unabridged
-
Overall
-
Performance
-
Story
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
-
Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- Narrated by: Joseph A. Michelli
- Length: 7 hrs and 31 mins
- Release date: 2015-12-06
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Written by: Judy Ringer, James Warda - foreword
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Unabridged
-
Overall
-
Performance
-
Story
In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.
-
Turn Enemies into Allies
- The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
- Narrated by: Coleen Marlo
- Length: 5 hrs and 29 mins
- Release date: 2019-05-01
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- Written by: Karen Martin
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
Through her global consulting projects, keynote speeches, and work with thousands of leaders, Karen has seen first-hand how a pervasive lack of clarity strangles business performance and erodes employee engagement. Ambiguity is the corporate default state, a condition so prevalent that “tolerance for ambiguity” has become a clichéd job requirement. It doesn’t have to be this way.
-
Clarity First
- How Smart Leaders and Organizations Achieve Outstanding Performance
- Narrated by: Karen Martin
- Length: 8 hrs and 25 mins
- Release date: 2018-03-09
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Overcoming Fake Talk
- How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results
- Written by: John R. Stoker
- Narrated by: Jeff Cummings
- Length: 8 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Overcoming Fake Talk explains why we often fail at our most important communications and offers proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration, improve performance, and achieve results. You'll develop an understanding of the skills for holding a REAL conversation, including both the "said" and the "unsaid" elements present in any conversation; discover the framework for preparing and holding difficult yet meaningful conversations; and learn to no longer avoid the tough conversations they need to have.
-
Overcoming Fake Talk
- How to Hold REAL Conversations that Create Respect, Build Relationships, and Get Results
- Narrated by: Jeff Cummings
- Length: 8 hrs and 11 mins
- Release date: 2013-05-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Great on the Job
- What to Say, How to Say It. The Secrets of Getting Ahead.
- Written by: Jodi Glickman
- Narrated by: Tanya Eby
- Length: 5 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....
-
Great on the Job
- What to Say, How to Say It. The Secrets of Getting Ahead.
- Narrated by: Tanya Eby
- Length: 5 hrs and 36 mins
- Release date: 2012-02-01
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Poke the Box
- Written by: Seth Godin
- Narrated by: Seth Godin
- Length: 2 hrs and 14 mins
- Unabridged
-
Overall
-
Performance
-
Story
We send our kids to school and obsess about their test scores, their behavior and theirability to fit in. We post a help wanted ad and look for experience, famous colleges and a history of avoiding failure. We invest in companies based on how they did last quarter, not on what they’re going to do tomorrow. So why are we surprised when it all falls apart? Our economy is not static, but we act as if it is. Your position in the world is defined by what you instigate, how you provoke, and what you learn from the events you cause. In a worldfilled with change, that’s what matters - your ability to create and learn from change.
-
-
Gets straight to the point! Just start something!
- By Colin Thain on 2019-06-30
-
Poke the Box
- Narrated by: Seth Godin
- Length: 2 hrs and 14 mins
- Release date: 2011-03-01
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $13.00 or 1 Credit
Sale price: $13.00 or 1 Credit
-
-
-
Driving Honda
- Inside the World’s Most Innovative Car Company
- Written by: Jeffrey Rothfeder
- Narrated by: Mel Foster
- Length: 10 hrs and 46 mins
- Unabridged
-
Overall
-
Performance
-
Story
For decades there have been two iconic Japanese auto companies. One has been endlessly studied and written about. The other has been generally underappreciated and misunderstood. Until now. Since its birth as a motorcycle company in 1949, Honda has steadily grown into the world’s fifth largest automaker and top engine manufacturer, as well as one of the most beloved, most profitable, and most consistently innovative multinational corporations.
-
Driving Honda
- Inside the World’s Most Innovative Car Company
- Narrated by: Mel Foster
- Length: 10 hrs and 46 mins
- Release date: 2014-07-31
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $32.00 or 1 Credit
Sale price: $32.00 or 1 Credit
-
-
-
Simple Sabotage
- A Modern Field Manual for Detecting and Rooting out Everyday Behaviors That Undermine Your Workplace
- Written by: Robert M. Galford, Bob Frisch, Cary Greene
- Narrated by: Tom Parks
- Length: 4 hrs and 27 mins
- Unabridged
-
Overall
-
Performance
-
Story
Inspired by the Simple Sabotage Field Manual released by the Office of Strategic Services in 1944 to train European resistors, this is the essential handbook to help stamp out unintentional sabotage in any working group, from major corporations to volunteer PTA committees.
-
Simple Sabotage
- A Modern Field Manual for Detecting and Rooting out Everyday Behaviors That Undermine Your Workplace
- Narrated by: Tom Parks
- Length: 4 hrs and 27 mins
- Release date: 2015-09-29
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $21.00 or 1 Credit
Sale price: $21.00 or 1 Credit
-
-
-
Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Written by: Renee Evenson
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Unabridged
-
Overall
-
Performance
-
Story
Whether you're a manager, owner, or employee, Customer Service Training 101 gets you up to speed fast. The completely revised and updated third edition addresses every aspect of face-to-face, phone, online, social media, and self-service interactions. Using scenarios, guidelines, and practice exercises, this inspiring training manual explains what to say and do, what to avoid, and why interactions go astray.
-
Customer Service Training 101
- Quick and Easy Techniques That Get Great Results, Third Edition
- Narrated by: Sandra Burr
- Length: 6 hrs and 40 mins
- Release date: 2017-12-12
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
We Are All Weird
- The Myth of Mass and the End of Compliance
- Written by: Seth Godin
- Narrated by: Seth Godin
- Length: 2 hrs and 15 mins
- Unabridged
-
Overall
-
Performance
-
Story
We Are All Weird is a celebration of choice, of treating different people differently and of embracing the notion that everyone deserves the dignity and respect that comes from being heard. The book calls for end of "mass" and for the beginning of offering people more choices, more interests, and giving them more authority to operate in ways that reflect their own unique values.
-
We Are All Weird
- The Myth of Mass and the End of Compliance
- Narrated by: Seth Godin
- Length: 2 hrs and 15 mins
- Release date: 2011-09-21
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $13.00 or 1 Credit
Sale price: $13.00 or 1 Credit
-
-
-
Superminds
- The Surprising Power of People and Computers Thinking Together
- Written by: Thomas W. Malone
- Narrated by: Mel Foster
- Length: 11 hrs and 11 mins
- Unabridged
-
Overall
-
Performance
-
Story
Many people today are so dazzled by the long-term potential for artificial intelligence that they overlook the much clearer and more immediate potential for a new form of "collective intelligence": the intelligence of groups of people and computers working together. In Superminds, Thomas Malone explains what we need to do to take advantage of this potential. Groundbreaking and utterly fascinating, Superminds will change the way you work - both with others and with computers - for the better.
-
Superminds
- The Surprising Power of People and Computers Thinking Together
- Narrated by: Mel Foster
- Length: 11 hrs and 11 mins
- Release date: 2018-05-15
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $32.00 or 1 Credit
Sale price: $32.00 or 1 Credit
-
-
-
Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Written by: Peter Economy
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Unabridged
-
Overall
-
Performance
-
Story
This is the go-to guide on working with anyone in your office - from the difficult or negative to the toxic and destructive - whether they are your manager, a team member, or someone who’s just waiting out the clock. Chock-full of useful advice that will make your workday happier and more productive.
-
Wait, I'm Working With Who?!?
- The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
- Narrated by: Tom Parks
- Length: 5 hrs and 20 mins
- Release date: 2021-04-01
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Red Team
- How to Succeed by Thinking Like the Enemy
- Written by: Micah Zenko
- Narrated by: Christopher Lane
- Length: 11 hrs and 2 mins
- Unabridged
-
Overall
-
Performance
-
Story
Red teaming. It is a practice as old as the Devil's Advocate, the 11th-century Vatican official charged with discrediting candidates for sainthood. Today, red teams - comprised primarily of fearless skeptics and those assuming the role of saboteurs who seek to better understand the interests, intentions, and capabilities of institutions or potential competitors - are used widely in both the public and private sector.
-
Red Team
- How to Succeed by Thinking Like the Enemy
- Narrated by: Christopher Lane
- Length: 11 hrs and 2 mins
- Release date: 2015-11-03
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $32.00 or 1 Credit
Sale price: $32.00 or 1 Credit
-
-
-
100 Ways to Motivate Others, Third Edition
- How Great Leaders Can Produce Insane Results Without Driving People Crazy
- Written by: Steve Chandler, Scott Richardson
- Narrated by: Fred Stella
- Length: 6 hrs and 25 mins
- Unabridged
-
Overall
-
Performance
-
Story
The world of leadership has changed dramatically since 100 Ways to Motivate Others was written, and now Chandler and Richardson have revised and refreshed their organizational classic to meet the times. They have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals - and those aspiring to reach their level.
-
100 Ways to Motivate Others, Third Edition
- How Great Leaders Can Produce Insane Results Without Driving People Crazy
- Narrated by: Fred Stella
- Length: 6 hrs and 25 mins
- Release date: 2017-05-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- Written by: Nolan Bushnell, Gene Stone
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Unabridged
-
Overall
-
Performance
-
Story
Nolan Bushnell founded the groundbreaking gaming company Atari, the restaurant chain Chuck E. Cheese's, and two dozen other companies. He also launched Steve Jobs' career, along with those of many other brilliant creatives over the course of his five decades in business. In his eagerly awaited first book, Bushnell explains how to find, hire, and nurture the people who could turn your company into the next Atari or the next Apple.
-
Finding the Next Steve Jobs
- How to Find, Keep, and Nurture Talent
- Narrated by: Joseph C. Wilson
- Length: 4 hrs and 16 mins
- Release date: 2013-09-24
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $21.00 or 1 Credit
Sale price: $21.00 or 1 Credit
-
-
-
Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Written by: Daniel C. Esty, Andrew S. Winston
- Narrated by: Fred Stella
- Length: 10 hrs and 54 mins
- Unabridged
-
Overall
-
Performance
-
Story
Green to Gold is an essential guide for forward-thinking business leaders who see the Green Wave coming and want to profit from it. This audio explores what every executive must know to manage the environmental challenges facing society and business. Based on the authors' years of experience and hundreds of interviews with corporate leaders around the world, Green to Gold, shows how companies generate lasting value.
-
-
Concepts for every business
- By Brandon Claude Lewis on 2022-09-20
-
Green to Gold
- How Smart Companies Use Environmental Strategy to Innovate, Create Value, and Build Competitive Advantage
- Narrated by: Fred Stella
- Length: 10 hrs and 54 mins
- Release date: 2009-01-12
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $32.00 or 1 Credit
Sale price: $32.00 or 1 Credit
-
-
-
The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- Written by: Jeanne Meister, Kevin Mulcahy
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Unabridged
-
Overall
-
Performance
-
Story
Bestselling author of The 2020 Workplace Jeanne Meister returns with a powerful guide to mastering a new set of workplace disruptions, detailing the skills you need to thrive in today's hyper-competitive and rapidly changing business environment. Along with co-author Kevin Mulcahy, Meister presents step-by-step advice to recruiters on how to prepare for a more transparent world of work, develop a new set of leadership skills, and anticipate future trends and changes across industries.
-
The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- Narrated by: Nancy Linari
- Length: 9 hrs and 52 mins
- Release date: 2016-11-04
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- Written by: Penny Pullan
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Unabridged
-
Overall
-
Performance
-
Story
Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape. Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.
-
Virtual Leadership
- Practical Strategies for Getting the Best Out of Virtual Work and Virtual Teams
- Narrated by: Karen Cass
- Length: 8 hrs and 32 mins
- Release date: 2019-06-25
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Lead and Disrupt
- How to Solve the Innovator's Dilemma
- Written by: Charles A. O'Reilly III, Michael L. Tushman
- Narrated by: James Foster
- Length: 8 hrs and 36 mins
- Unabridged
-
Overall
-
Performance
-
Story
In the past few years, a number of well-known firms have failed; think of Blockbuster, Kodak, or RadioShack. When we hear about their demise, it often seems inevitable - a natural part of "creative destruction." But closer examination reveals a disturbing truth: Companies large and small are shuttering more quickly than ever. What does it take to buck this trend? The simple answer is: ambidexterity. Firms must remain competitive in their core markets, while also winning in new domains.
-
-
Book lack value
- By Khaled Nakawa on 2019-06-24
-
Lead and Disrupt
- How to Solve the Innovator's Dilemma
- Narrated by: James Foster
- Length: 8 hrs and 36 mins
- Release date: 2015-12-27
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $26.00 or 1 Credit
Sale price: $26.00 or 1 Credit
-
-
-
Working with Difficult People
- WorkSmart Series
- Written by: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
-
Overall
-
Performance
-
Story
Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
-
Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release date: 2017-04-07
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.Add to Cart failed.
Please try again laterAdd to Wish List failed.
Please try again laterRemove from wish list failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
Price: $21.00 or 1 Credit
Sale price: $21.00 or 1 Credit
-