Titres dans Communication d'entreprise

Wilber Winkle was called a "national treasure" by no less than TV's Larry King, and his book was dubbed the funniest in decades by American Bookseller. What does Mr. Winkle do? Without fear, he writes letters to the massive corporations responsible for popular consumer products, demanding satisfaction and complaining about even the most minor of flaws. And miraculously, the corporations answer.

After nearly 30 years in radio, David Lawrence has interviewed thousands of guests. Some of them were great, some were not. David shows you, in 10 quick steps, the most effective way to be a great radio guest, how to get invited back to shows time and time again, how to "own" an interview.

Some people are talented at speaking before audiences, some at writing books, some at leading others, some at starting businesses. We're just talented in different ways. If you want to succeed, you must first identify the areas in which you are talented and then commit to developing those talents to the fullest. This audiobook will help you do just that with 12 proven strategies for uncommon achievement, including substantiated studies and unforgettable tips.

Avoid inadvertently offending or alienating anyone by following six straightforward communication guidelines developed by a no-nonsense linguistic anthropologist and business consultant.

You’ve built a strong team. You’ve invested in top talent. So why does it still feel like everything’s at risk? Hard to Handle: A High Performer Paradox dives into the unseen challenges that even the best organizations face—the slow erosion of trust, morale, and results caused by brilliant employees who struggle with leadership.

How do you get people who work in pig abattoirs to wash their hands? How does painting the walls of a canteen pink make construction workers behave more safely? And how can baby faces spray painted onto shop shutters reduce anti-social behaviour? Ripple is about how small behaviour changes can have wide-reaching effects in the real world. By applying behavioural science in your working life, you can have positive ripple effects on the world around you.

Thing First details UX Consultant Joe Natoli's no-nonsense approach to creating successful products, powerful user experiences and very happy customers. He shares countless lessons learned from more than 30 years as a UX consultant to Fortune 500, 100, and US government organizations—including a few he's learned the hard way.

Now, more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will find in this book.

Best-selling author Mark Schaefer gathered some of his smartest friends and issued a challenge to write a chapter with 10 inspiring marketing ideas. In this one-of-a-kind book, you'll find inspiring ideas on social media, content marketing, personal branding, word of mouth, promotions, research, and more!

Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience—and results. But it's not just numbers and strategies. Advocating for yourself, your team, and your business can feel personal, so you also need to manage the emotions that arise during the process. Next-Level Negotiating provides the research, advice, and practical tips you need to counter the harmful stereotypes about women and negotiation to communicate clearly who you are and what you need.

Shital Kakkar Mehra, India's leading Executive Presence coach and bestselling author of Business Etiquette, has trained numerous CEOs and star performers over the last two decades. In this book, she has shared her proven POISE formula for success; tools to help you maximize your potential and...

Have you ever been in a situation that was emotionally charged and the stakes were high? And it was difficult to find the right words? Back Pocket Coach™ provides 33 power-packed communication strategies to support you in creating satisfying conversations that result in good outcomes for you and others. These just-in-time strategies will help you move through conversations masterfully, whether you're engaging with one person or a team of people.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

Virtual meetings. Video calls. Emails and chat messages. These technological conveniences can be helpful when you're working remotely. But the actual experience of getting your work done while remaining an effective part of a far-flung team can be frustrating. How can you make remote work work for you? The HBR Guide to Remote Work provides practical tips and advice to help you work more productively with your team and colleagues, even though you're not in the same location.

Mindfulness at Work Essentials for Dummies explores the many benefits of utilizing mindfulness techniques in the workplace, offering managers, HR professionals, and business people of all levels guidance on how mindfulness can help with the development of core business skills. You'll discover the key concepts of mindfulness and quickly grasp how its implementation in the workplace is a win-win for you, your team, and your organization as a whole.

John Baldoni’s new book on the power of grace is a must-listen for all of us, particularly for anyone seeking to serve in a leadership role. In a world where good manners and courtesy sometimes seem to have gone out of style, this audiobook is a practical guide for bettering relationships in all types of human connections. In a spiritual sense, grace is unearned, and as such, it is yours to use for the betterment of self and others. Grace as a gift is a catalyst for positive change to enable the greater good.

Reclaim your time and energy! Discover no-nonsense, sustainable, actionable strategies to boost productivity, ditch burnout, and reach your goals as an individual contributor, team, or leader. In today’s fast-paced, “always on” business environment, many organizations struggle with disengaged employees, stressed-out managers, and talented executives who keep one eye on the door. But you can flip that script! These issues can be transformed into opportunities for growth and organizational success.

Unleash Your Public Speaking Confidence: Turn Fear Into Power, Influence, and Impact

Do your palms sweat at the thought of public speaking? Does fear of judgment hold you back from commanding the room with ease? You’re not alone. Many ambitious professionals face these challenges, but within you lies the potential to captivate any audience confidently. Public Speaking Mastery is your ultimate guide to transform nerves into presence, anxiety into authenticity, and storytelling into influence.

Discute menos, habla más te ofrece estrategias fáciles de aplicar que cambiarán para siempre tu forma de comunicarte. Como abogado especializado en tribunales y experto en comunicación efectiva, Jefferson Fisher ha enseñado a millones de personas a discutir menos y hablar más. Ahora, ofrece un plan que te mostrará cómo transformar tu vida y tus relaciones de conversación en conversación.

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.