Showing results by author "John R. DiJulius III" in All Categories
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Written by: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Unabridged
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Overall
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Performance
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In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- Narrated by: Joel Richards
- Length: 4 hrs and 54 mins
- Release date: 2020-10-02
- Language: English
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Price: $25.20 or 1 Credit
Sale price: $25.20 or 1 Credit
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- Written by: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
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Overall
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Performance
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Story
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Release date: 2020-08-29
- Language: English
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Price: $25.20 or 1 Credit
Sale price: $25.20 or 1 Credit
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