Showing results by narrator "Rick Brinkman" in All Categories
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Dealing with People You Can't Stand
- How to Bring Out The Best in People at Their Worst
- Written by: Dr. Rick Brinkman, Dr. Rick Kirschner
- Narrated by: Dr. Rick Brinkman, Dr. Rick Kirschner
- Length: 7 hrs and 30 mins
- Unabridged
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With their 1994 international bestseller, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, the world has changed dramatically: technology designed to bring people closer together has only made it that much harder to avoid "people you can't stand." At best, such people can make life stressful and unpleasant. At worst, they can keep you from achieving important goals.
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Dealing with People You Can't Stand
- How to Bring Out The Best in People at Their Worst
- Narrated by: Dr. Rick Brinkman, Dr. Rick Kirschner
- Length: 7 hrs and 30 mins
- Release date: 2010-12-20
- Language: English
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Price: $19.42 or 1 Credit
Sale price: $19.42 or 1 Credit
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Written by: Career Track
- Narrated by: Rick Brinkman, Rick Kirschner
- Length: 3 hrs and 50 mins
- Unabridged
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Overall
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Performance
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Story
Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrated by: Rick Brinkman, Rick Kirschner
- Length: 3 hrs and 50 mins
- Release date: 2019-10-01
- Language: English
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Price: $14.47 or 1 Credit
Sale price: $14.47 or 1 Credit
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