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Claire Nolan, Head of Claims and Underwriting for UK and Ireland at Swiss Re, reveals how authentic leadership creates thriving teams while protecting personal wellbeing.

Claire's journey from aspiring Olympic show jumper to insurance executive wasn't planned - it evolved through following opportunities that aligned with her values. After accidentally discovering the insurance industry through an internship, she found herself drawn to an environment where important work could be accomplished in a fun, engaging atmosphere. This early positive experience created the foundation for her career path through Australia and back to the UK.

The conversation delves into the pressure many leaders put on themselves to be constantly available. This realisation led to establishing healthier boundaries, culminating in a transformative month-long holiday that demonstrated both that work continues in her absence and that proper rest dramatically enhances her decision-making abilities.

Claire challenges traditional leadership paradigms by championing what she calls "collabitition" - maintaining healthy competition while fostering collaboration. Her philosophy centres on creating environments where individuals can achieve their best, making the collective output stronger. This approach requires transparency about expectations and development opportunities, including dedicated coaching budgets that support both technical and interpersonal growth.

Perhaps most refreshing is Claire's reframing of "selfish" as a positive force. By pursuing interests completely separate from work - like her architectural history studies - she creates space for rejuvenation that makes her more effective in all areas of life. "Selfish isn't always bad."

Ready to bring more authenticity to your leadership? Listen now to discover how balancing ambition with wellbeing creates sustainable success and stronger teams.

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