What separates good teams from truly excellent ones? In this episode, we break down the principles of building a culture of excellence, lessons drawn from experiences with Orange Theory, ranked the #1 fitness studio in the U.S. by USA Today.

Excellence always starts with the personal. Do you really know your team members—their stories, milestones, and what drives them? Stories bind us together, and trust is built when leaders share and connect authentically. From there, standards, systems, and accountability do the heavy lifting.

We’ll explore:

• Why stories, not just strategy, are the glue that holds teams together

• How gossip and negativity destroy culture and what to do instead

• The importance of clear standards and systems for hiring, evaluation, and even firing

• How to celebrate progress, build confidence, and create space for people to win

• Why trust, flexibility, and freedom are the foundation of high-performing teams

Excellence is never an accident. It’s the result of intentional leadership, disciplined systems, and an unwavering commitment to both people and product. Whether you’re in fitness, education, or business, this episode will equip you to lead teams where excellence isn’t just expected, it’s contagious.

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