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An interview with Claire Louise-Hutchinson

An interview with Claire Louise-Hutchinson

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 Join Lisa and Mike as they interview the vibrant Claire Louise, a laser technician from Ilminster, Somerset. The trio dives into Claire's journey from a 23-year career in pharmaceuticals to becoming a successful laser practitioner, highlighting the challenges she faced with inadequate training and the pivotal moment that led her to seek guidance from Mike. Claire shares her experiences with laser hair removal and tattoo removal, emphasising the importance of authenticity in the beauty industry and the supportive community they've built together. KEY TAKEAWAYS Being genuine and authentic is crucial in building trust with clients. Emphasising the importance of being oneself can lead to stronger relationships and a more successful business. Initial training in the laser industry can often be inadequate, leading to a lack of confidence and poor results. Seeking out comprehensive training and support is essential for success. Open and honest communication with clients about mistakes and learning experiences can foster trust and loyalty. Clients appreciate transparency and are often understanding when informed about changes in treatment protocols. Building a supportive community among professionals in the laser industry can help combat feelings of isolation and provide encouragement. Sharing knowledge and experiences can lead to collective growth and improvement. Understanding the science behind treatments and adjusting protocols based on client feedback and research can significantly improve results. This includes extending treatment intervals and using appropriate techniques to enhance client comfort and effectiveness. BEST MOMENTS "You just have to be your genuine, authentic self. Don't try and be something you're not." "I thought I was going to blow someone's leg off, Mike. These are powerful machines." "Every single one of my clients was fantastic. I put together a PowerPoint to show them all the things that we talked about." "If you don't know how to use it, you'll never get the results. Simple as that." "You have to manage your client's expectations on the journey there." ABOUT THE HOSTS Mike began his career in medical lasers in 1986 with a physics degree and a post-grad in bioengineering. He helped develop the scar-free removal of tattoos using a Q-Switched Ruby Laser in Glasgow, and the world's first IPL system. Known well in the industry for his hard truths, no BS attitude and logical answers. As the author of three books, articles for medical journals, a well read blog, a Laser Protection Advisor and contributor to the BMLA, Mike is the Laser Guru. Lisa's claim to laser fame is being Mike's daughter. Growing up with lasers and never avoiding a physics lesson from her Dad, it was natural to enter the industry. Leaving a corporate career with a baby to jump into self employed life came with challenges. Despite that Lisa has been well recognised for her teaching style, practical tips, bringing the compassion to the science, and laser mentoring. Instagram: @dermalase_lasertraining https://mikemurphyblog.com https://www.dermalasetraining.com This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/

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