Join Greg Forzani and Dennis Taekema on the More Profit Less Stress Podcast as they chat with The IT Company owner Kelly Paisley. Kelly shares how to transform your business with intentional systems and trust-based relationships. Learn his secrets to hiring top talent, building a thriving team culture,mastering your financials, and using tech to drive growth—not just costs. From avoiding pricing pitfalls to choosing the right coach, this episode is packed with practical tips for small business owners, especially in service based business, to grow smarter and stress less. Tune in for actionable insights tomake your business a profitable asset!

#SmallBizOwner #GrowYourBusiness #EntrepreneurLife

Chapters

00:00 The Hiring Process: Finding the Right Team

01:49 Transforming Company Culture Through Hiring

12:26 Staff Retention and Building Trust

13:51 The Importance of Company Culture

15:30 Building a Trusting Culture

16:30 Leadership and Accountability

22:16 Understanding Financials for Business Success

29:51 Pricing Strategies in Service Industries

37:33 The Importance of Customer Relationships

39:09 The Importance of Profitability

41:02 Strategic IT as a Business Driver

43:32 Understanding Operating Expenses and Productivity

47:14 The Evolving Role of IT in Business

50:32 Choosing the Right IT Partner

54:11 Finding the Right Business Coach

57:07 The Necessity of Understanding Your Numbers

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Our guest is Kelly Paisley with The It Company www.theitco.ca

Visit our website www.forzanibusinesseducation.com to learn more about our tools and programs designed for More Profit and Less Stress in your business so you can turn it into a valuable asset.

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Disclaimer: The More Profit LessStress podcast is provided for informational and entertainment purposes only.The content, opinions, and views expressed by the hosts, guests, orcontributors are their own and do not necessarily reflect those of More ProfitLess Stress podcast, its producers, or affiliates. The information shared isnot intended as professional financial, legal, tax, or business advice andshould not be relied upon for making business decisions. Listeners shouldconsult qualified professionals, such as financial advisors, accountants, orattorneys, for advice tailored to their specific circumstances. More ProfitLess Stress Podcast, its hosts, guests, and producers assume no liability forany actions taken or not taken based on the content of this podcast. Allcontent is provided “as is” without warranties of any kind, express or implied,regarding its accuracy, completeness, or applicability. Any reliance on theinformation provided is at the listener’s own risk.