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Building Trust Through Content Moderation: A Developer's Guide to OpenAI's Moderation API

Building Trust Through Content Moderation: A Developer's Guide to OpenAI's Moderation API

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 In this episode of Twin Sun Spotlight, Jami guides app developers through the importance of content moderation, explaining why major app store platforms require it, and the role of AI in improving this process. Using OpenAI's Moderation API, Jami reveals how they effectively implemented content moderation at Podcraftr, using proactive and reactive moderation techniques. Jami encounters the challenge of correctly flagging violent content, but learns that the issue is resolved by adjusting custom thresholds for each content category. The episode concludes with Jami sharing tips for implementing such systems, underscoring the importance of clear feedback and constant monitoring and adjustment. He encourages developers to create safe user environments, emphasizing the goal of content moderation is user trust, not just meeting app store requirements.
  • https://platform.openai.com/docs/guides/moderation
  • https://twinsunsolutions.com/blog/ai-moderation/
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