The Bulletproof Dental Podcast Episode 412

HOSTS: Dr. Peter Boulden

GUEST: Cassie Kellner

DESCRIPTION

In this conversation, Peter Boulden and Cassie Kellner discuss the importance of Standard Operating Procedures (SOPs) in dental practices. They explore how SOPs can enhance efficiency, improve onboarding, and create a better work environment. Cassie shares insights on using Trainual to develop and manage SOPs effectively, emphasizing the need for team involvement and the integration of technology. The discussion also includes success stories and practical tips for implementing SOPs in dental practices.

TAKEAWAYS

• SOPs are essential for creating structure in dental practices.

• Digital SOPs are more effective than paper manuals.

• Micro learning is key to engaging team members.

• Start with the most frequently asked questions to create SOPs.

• Team involvement in SOP development increases buy-in.

• Technology can streamline SOP management and training.

• Creating a playbook is crucial for onboarding new staff.

• Regular updates to SOPs are necessary for ongoing relevance.

• AI can assist in creating and managing SOPs.

• A well-structured playbook enhances patient experience and team clarity.

CHAPTERS

00:00 Introduction to SOPs in Dentistry

04:29 The Importance of Digital SOPs

07:29 Understanding SOPs and Micro Learning

10:44 Onboarding and Employee Retention

13:30 Overcoming the Daunting Task of SOP Creation

16:26 Building a Foundation for Your Practice

19:27 Creating Team Buy-In for SOPs

22:33 Templates and Tools for Startups

23:53 Embracing Growth in Dentistry

29:18 The Importance of a Playbook

29:38 Success Stories: Transforming Practices

34:55 Leveraging AI for Efficiency

41:21 Finding Clarity and Support

43:03 Outro

REFERENCES

Bulletproof Summit

Bulletproof Mastermind

BPTRAINUAL.com

The Bulletproof Dental Podcast Episode 411

HOSTS: Dr. Peter Boulden

DESCRIPTION

In this episode of the Bulletproof Dental Practice Podcast, Dr. Peter Boulden explores the parallels between the Entrepreneurial Operating System (EOS) and the Bulletproof Pathway, emphasizing the importance of structure, vision, data, and processes in dental practices. He discusses how dentists often operate in chaos and the need for clarity and systems to achieve fulfillment and success. The conversation highlights the significance of leadership, addressing issues, and creating a culture of accountability within dental teams.

TAKEAWAYS

• Entrepreneurs need more structure, not more ideas.

• Vision is crucial for clarity in practice.

• People are the biggest investment in a practice.

• Data helps measure practice performance effectively.

• Addressing issues head-on leads to better outcomes.

• Processes should standardize patient experiences.

• Traction is about fulfillment and rhythm in practice.

• Leadership meetings are essential for problem-solving.

• Creating a culture of accountability enhances team performance.

• Optimizing practice life involves preserving time, emotion, and money.

CHAPTERS

00:00 Introduction to the Bulletproof Pathway

02:27 Understanding the EOS System

05:43 Vision and Clarity in Dentistry

10:02 The Importance of People and Culture

12:27 Data-Driven Decision Making

17:04 Addressing Issues and Implementing Solutions

20:18 Conclusion and Call to Action

REFERENCES

Traction by Gino Wickman

Bulletproof Summit

Bulletproof Mastermind

The Bulletproof Dental Podcast Episode 410

HOSTS: Dr. Craig Spodak

GUEST: Dave Monahan

DESCRIPTION

In this episode, Craig and Dave Monahan discuss the evolution of Clerri, a dental membership platform, and its impact on patient engagement and practice management. Dave shares his journey from technology to dentistry, emphasizing the importance of understanding patient psychology and the benefits of membership plans. They explore the challenges of managing membership plans independently, the integration of technology in dental practices, and the future of AI in optimizing dental coverage. The conversation highlights the significance of patient retention and engagement, especially in navigating insurance complexities.

TAKEAWAYS

• Clerri aims to improve the lives of dentists through innovative solutions.

• Dave's background in technology provides valuable insights into the dental industry.

• Understanding patient psychology is crucial for dental practices.

• Membership plans significantly increase patient visits and acceptance of procedures.

• Cash patients visit dental practices less frequently than membership patients.

• Automating membership management can save time and reduce errors.

• Integration with practice management systems enhances efficiency.

• AI can help optimize dental coverage and PPO management.

• Patient engagement is key to retention and practice growth.

• Offering membership plans can help practices navigate insurance challenges.

CHAPTERS

00:00 Introduction to Clerri and Dave Monahan

02:46 Dave's Journey: From Technology to Dentistry

05:51 Understanding Patient Psychology in Dentistry

08:44 The Impact of Membership Plans on Patient Behavior

11:26 Challenges of Managing Membership Plans Independently

14:26 Integration and Automation in Dental Practices

17:24 Future Innovations and AI in Dental Memberships

20:37 Navigating Insurance and Membership Plans

23:30 The Importance of Patient Engagement and Retention

26:17 Final Thoughts and Special Offers from Clerri

REFERENCES

Clerri

Bulletproof Summit

Bulletproof Mastermind