Design Thinking That Delivers with Bri Brodeur & Samer Jabr
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Design Thinking That Delivers with Bri Brodeur & Samer Jabr
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In this episode of Training That Works, Rustin Schroeder talks with Bri Brodeur and Samer Jabr about turning training from a one-off event into outcomes people can feel at work… today. They unpack the design thinking workshop that changed how their teams solve real problems, the five-minute microlearning rule that keeps employees moving, and the brutal mistakes that make people hate training… like reading slides for eight hours straight and shipping outdated materials no one can use. You’ll hear how they measure what matters, translate technical content for non-technical learners, and keep iterating until the solution is the right solution… not just any solution.
Stick around for the big swing: embedding training into the workflow with AI coaching and simulation so people get feedback in the moment… and can safely practice high-stakes conversations before they ever happen. If you lead learning, run operations, or sell change inside government, this conversation gives you a concrete playbook to cut noise, speed adoption, and make every minute count.
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