
EP04 - Going the Extra Mile: Emotional Intelligence in Sales
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In this episode of COVERED, Francois Jacquemin explores how emotional intelligence shapes high-stakes sales and executive communication. He shares personal stories from boardrooms, tender presentations, and leadership town hall moments where trust was earned not through data, but through genuine emotional connection.
Learn why emotion is not the enemy of logic, but the path to trust and how presence, improvisation, and storytelling can change the outcome of any strategic conversation.
Ideal for executives navigating complex sales, leadership transitions, or cultural transformation.
Subscribe for more insight on leadership, transformation, and the business of protection.
Visit: www.francoisjacquemin.com
Timecode:
00:00 Introduction to Emotional Selling
01:03 The Importance of Trust in Sales
01:50 Building Emotional Connections
03:26 Case Study: Exhilarating Sales Experience
05:48 Case Study: Creative Approach in Sales
06:13 Establishing Emotional Connections
06:28 The Importance of Genuine Emotions
06:56 Challenges of Virtual Presentations
07:09 Reading and Reacting to the Audience
07:45 Learning from Feedback
08:33 Handling Critical Situations
10:10 Sharing the Spotlight
11:14 The Art of Closing
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