In this week’s episode of Communication is an Art, host Pamela Lippitt, shares insights on Soft Skills and the importance of EQ- Emotional Quotient Inventory) also known as Emotional Intelligence.

Taking a deeper dive into the 5 core components of Emotional Intelligence, Pam gives examples of how to act and respond in different situations.

Even with AI taking hold, Pam assures us, there is no replacement for human centered skills.

Want to learn how your work team can benefit from team training on Soft Skills? Reach out to learn more by emailing: pam@hillstreetgroup.com or follow on LinkedIn and DM with your questions.

Pamela Lippitt is Chief Communicator/Owner of The Hill Street Group is a public speaker, workshop trainer and helps people improve their communication skills. She helps you to maximize your voice, creating confident, savvy leaders. The Hill Street Group is Pam’s second entrepreneurial venture. She established Mail-Eze, a direct mailing services company, in 1986. Then in 2010, Pam was recruited to be the Executive Director of The Michigan Israel Business Bridge. Pam led a growing non-profit organization, giving it a prominent voice in Michigan and Israel. She served on Automation Alley’s International Advisory Committee, and the Michigan Economic Development’s Global Michigan Initiative. She traveled to Israel with Michigan’s governor to share transforming Michigan from auto capital to mobility capital. Pam is a proud volunteer mentor in the TechTown Detroit’s Professional Services Network “Ask an Expert" program. Pam is a strong advocate for working women and co-founded the Jewish Working Women’s Network. Pam is a life-long Michigander and has a BA in Communications from the University of Michigan.

To contact Pam about conducting a session for your company, email her at pam@hillstreetgroup.com or connect on LinkedIn https://www.linkedin.com/in/pamelalippitt or visit www.hillstreetgroup.com