
Episode 316. Strategies for Surviving and Thriving On-Call with Aidan Lucey
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This conversation is on effective strategies to better balance on-call duties with personal life, with Aidan Lucey, Refrigeration Mechanic at RAC Services/The Arcticom Group. Aidan shares some great tips for scheduling, family support, and stress management techniques. This one really focuses on the softer skills of effective communication with customers, building a support network, and maintaining positivity on the job - crucial skills for both new and seasoned technicians.
In this episode, we discuss:
-On-call strategies
-Aidan's on-call experience
-Managing stress and prioritizing calls
-Building customer relationships
-Effective communication and integrity
-Handling weekend and urgent calls
-Taking on-call shifts: challenges and strategies
-Building a support network for on-call
-Balancing on-call duties with family life
-Effective communication and scheduling
-Managing stress and mental health during on-call
Helpful Links & Resources:
Episode 237. Tips for New Technicians Getting Into Supermarket Refrigeration with Aidan Lucey
Episode 226. How Busy Technicians Can Better Manage Work and Family Life
Episode 220. Improving Work-Life Balance (Without Compromising Your Success)
Aidan on LinkedIn
The Arcticom Group: https://thearcticomgroup.com/