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Episode 355: AI-Powered Personalization: Transforming Marketing with Behavioral Intelligence (Part 3)

Episode 355: AI-Powered Personalization: Transforming Marketing with Behavioral Intelligence (Part 3)

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In this final episode with Ryan Scott from DNA Behavior, we explore the ethical boundaries of AI personalization, data ownership rights, Gene AI's revolutionary hiring capabilities, and the future of democratized executive coaching through artificial intelligence.


Keywords

Ryan Scott, DNA Behavior, Gene AI, AI Ethics, Data Ownership, Executive Coaching, Behavioral AI, Privacy Rights, Microsoft AI Standards, DISC Migration, AI Coaching, Hiring Intelligence, Interview Questions


Key Takeaways


When NOT to Use Personalization

- Avoid personalization where "telephone game" can occur

- Emergency communications (fire drills, safety instructions) should remain consistent

- Large office-wide messages need uniform clarity to prevent confusion and mistrust

- Best for one-on-one sales/marketing interactions, not group communications


Microsoft's AI Ethics Framework

- Fair, reliable, and safe implementation

- Privacy and security protections built-in

- Inclusive and transparent processes

- Company accountability for adherence to standards

- Leading enterprise AI adoption methodology


Revolutionary Data Ownership Model

- Individual owns their behavioral insights, not the company or coach

- Users can opt-out of data sharing with other companies anytime

- Complete control over data access and permissions

- Fundamental shift from traditional B2B2B model ownership


Gene AI Capabilities

- Natural language interface for all DNA Behavior insights

- Automates complex hiring processes previously requiring certification

- Creates hiring benchmarks for specific roles (civil engineer example)

- Generates behavioral interview questions based on candidate strengths

- Identifies outlier behaviors that matter most for coaching focus


Hiring Process Revolution

- Input: 100 job applicants

- Gene AI ranks candidates against rockstar benchmarks

- Shortlist top 5 candidates automatically

- Generate personalized behavioral interview questions

- Focus on strengths AND potential struggles for each candidate


DISC Migration Strategy

- 50% discount for DISC coaches switching to DNA Behavior

- More competitive pricing than traditional DISC

- AI translator converts DNA insights into familiar DISC language

- Reduces switching costs by maintaining familiar terminology

- Additional insights beyond standard DISC offerings


AI Coaching Preparation Notes

- Focuses on outlier behaviors rather than typical patterns

- Provides speaking notes for coaches and consultants

- Speeds up facilitation by highlighting what matters most

- Eliminates manual reading on small screens

- Enables coaches to focus on high-value work


The Future of AI Coaching

- Democratizing executive coaching beyond C-suite access

- $500+ per hour coaching expertise available to middle managers and manufacturing workers

- Real-time, secure AI coaching conversations

- Video AI coaching interfaces

- Scaling behavioral intelligence across entire organizations


The 60% Mismatch Reality

Ryan's key insight: "If you were to be matched with anybody in the world, there's about a 60% likelihood that you two will be a mismatch."


The solution isn't necessarily technology - it's adapting personal communication styles to work better with others.


Big Data Organizational Intelligence

- Advanced number crunching capabilities

- Organizational-level behavioral insights

- Enterprise-wide pattern recognition

- Scaling individual insights to company-wide intelligence


Implementation Resources

- DNA Behavior website: dnabehavior.com/start

- Dedicated page for podcast listeners and event attendees

- Video tutorials and trial access

- Self-guided navigation options


This episode demonstrates how AI can democratize expertise while maintaining ethical standards and individual data rights, transforming both hiring processes and ongoing professional development across organizations.


Links

https://dnabehavior.com/

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