
Fix the Culture, Not the People: Lessons from the Dean of Dumbassery
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Organizations with strong, positive cultures see employee engagement rates up to 72% higher than those with weak cultures (Gallup). Yet too often, leaders focus on “fixing” people rather than addressing the systems, values, and environment that shape behavior. The real transformation begins when we fix the culture.
In this episode of The Bliss Business Podcast, we’re joined by Garry Ridge, Chairman Emeritus of WD-40 Company and Founder of The Learning Moment. Known as the “Dean of Dumbassery,” Garry brings decades of leadership wisdom, showing organizations how to create cultures where learning, trust, and accountability replace blame and fear. His approach has helped companies around the globe turn engagement into a competitive advantage.
🎙️ Hosted by Stephen Sakach, Mike Liwski and Tullio Siragusa
🎧 Produced by Tullio Siragusa
🧭 In this episode, we explore:
• Why leaders should fix the culture, not the people
• How trust and psychological safety drive performance
• Lessons from WD-40’s transformation into a “tribe” with 93% engagement
• Practical steps to replace blame with curiosity in the workplace
🎧 Whether you’re a CEO, manager, or team leader, this conversation will inspire you to create a culture where people feel valued, trusted, and empowered to succeed.