The following guest sits down with host Justin White:

• Roy Meshel – Founder, Local Mortgage


Deepening Connections in the Community by Sharing Your Borrowers’ Best Stories

Roy Meshel isn’t just in the mortgage business – he’s also in the memory-making business. For Roy, a mortgage is more than a commodity – it’s a gateway to the best moments in people’s lives. How can mortgage brokers leverage these moments to help their business? Listen to episode #101 of Good. Better. Broker. to find out why sharing your borrowers’ best stories deepens your connections in the community.

In this episode of the Good. Better. Broker. podcast, you’ll learn how to turn a mortgage into a memory for borrowers.


In this episode, we discuss ...

• 1:25 – why the word “local” has a ton of meaning for Roy
• 3:41 – why being invested in your community is a winning strategy
• 5:23 – Roy’s belief that community is about connection
• 6:23 – why Roy started asking clients about the best moments in their home
• 9:15 – the best moment Roy has heard from a client
• 11:13 – how Roy started capturing client moments for videos
• 12:25 – feedback on the videos Roy has captured
• 13:56 – how the videos help Roy’s staff appreciate what they do
• 16:53 – the impact of Roy’s approach to reviews and referrals


Resources mentioned in this episode:
Unreasonable Hospitality


Show Contributors:

Roy Meshel
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About the Host:

Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

Connect with Justin on LinkedIn, Instagram, or Twitter

Connect with UWM on Social Media:
• Facebook
• LinkedIn
• Instagram
• Twitter
• YouTube

Head to uwm.com to see the latest news and updates.

The following guests sit down with hosts Justin White and Mat Ishbia:

• Eric Katz – Independence Home Loans
• Andi Numan – Swift Home Loans
• Ann Sullivan – Lending Heights
• Carrie Gusmus – Aslan Home Lending
• Ian Twaddle - UMortgage


Mat Ishbia’s Favorite Moments from the First 99 Episodes of Good. Better. Broker.

It’s time to celebrate as Good. Better. Broker. hits the century mark. In our 100th episode, we’re joined by special guest host Mat Ishbia, who looks back on his favorite moments from our first 99 episodes. Which moments made the list? Tune into episode #100 to find out.
In this episode of the Good. Better. Broker. podcast, you’ll hear Mat Ishbia talk about his favorite segments from our first 99 episodes.


In this episode, we discuss ...

• 1:20 – Eric Katz on nailing the first 90 seconds of a sales call
• 5:23 – Andi Numan on refinance business being available in any rate environment
• 7:55 – Ann Sullivan on using home equity to improve financial well-being
• 11:39 – Carrie Gusmus on the investment she makes in coaching her LOs
• 15:19 – Ian Twaddle on obsessing over real estate agent relationships


Show Contributors:

Eric Katz
Connect on LinkedIn
Connect on Facebook
Connect on Instagram

Andi Numan
Connect on LinkedIn
Connect on Facebook
Connect on Instagram

Ann Sullivan
Connect on LinkedIn
Connect on Facebook
Connect on Instagram

Carrie Gusmus
Connect on LinkedIn
Connect on Facebook
Connect on Instagram

Ian Twaddle
Connect on LinkedIn
Connect on Facebook
Connect on Instagram


About the Host:

Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

Connect with Justin on LinkedIn, Instagram, or Twitter


Connect with UWM on Social Media:

• Facebook
• LinkedIn
• Instagram
• Twitter
• YouTube

Head to uwm.com to see the latest news and updates.

The following guest sits down with host Justin White:

• Adrian Webb - Sr. Loan Officer, Milestone Mortgage Solutions


How to Leverage Your Time and Build Your Business Through Strong Connections

Adrian Webb is one of the top mortgage loan originators in the country. Even though his loan volume has increased over the years, his sales activities have stayed the same. Why do mortgage brokers have to stay connected to their referral sources regardless of how much business they’re doing? Tune into episode #99 of Good. Better. Broker. to find out how Adrian maximizes his schedule and holds himself accountable.
In this episode of the Good. Better. Broker. podcast, you’ll learn how to leverage your time to build new relationships and further existing ones.


In this episode, we discuss ...

• 1:30 – Adrian’s approach to relationship management
• 3:06 – why Adrian’s activity level never changes
• 4:41 – how Adrian measures his activity
• 6:03 – interacting with clients in person vs. virtually
• 6:48 – the importance of working on the weekend
• 7:52 – making sure people know what you do
• 10:12 – lunch meetings vs. open houses
• 12:51 – using metrics to define success
• 14:20 – Adrian’s definition of a perfect week
• 15:44 – how to not be overly salesy to agents
• 17:43 – getting people in the community to think of you for their home loan


Resources mentioned in this episode:

Real Producers Magazine


Show Contributors:

Adrian Webb
Connect on LinkedIn
Connect on Facebook
Connect on Instagram


About the Host:

Justin White is UWM’s in-house brand journalist and the host of the daily news video, Inside Pass. He creates engaging content across multiple platforms to promote the benefits of the wholesale channel and partnering with UWM. A seven-time Emmy-award winner, Justin is a graduate of the S.I. Newhouse School of Public Communications at Syracuse University.

Connect with Justin on LinkedIn, Instagram, or Twitter

Connect with UWM on Social Media:

• Facebook
• LinkedIn
• Instagram
• Twitter
• YouTube

Head to uwm.com to see the latest news and updates.