Page de couverture de How Salesforce Is Transforming Certification for New and Experienced Users

How Salesforce Is Transforming Certification for New and Experienced Users

How Salesforce Is Transforming Certification for New and Experienced Users

Écouter gratuitement

Voir les détails du balado

À propos de cet audio

 Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce. Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dana Walton. Certifications are moving to Trailhead Academy Dana has been working on the certification team since 2015. When she started, Salesforce had nine certifications. Today, they offer 83. I sat down with her for this episode because her team is finishing a two-year project to overhaul the certification experience. The biggest change coming is that certifications are moving to Trailhead Academy. While you can still go completely self-guided with your learning, Dana and her team are making it easier to find the help you need—whether that’s an instructor-led course or curated Trailmixes and modules. Why skills are the most important factor in choosing new certifications One thing that Dana wanted to know during testing was how her team could help people figure out which certifications they should work on next. She asked Salesforce MVPs how they choose new certifications to target: are they looking for things that fit a specific role? A particular product? The answer was none of the above. The Salesforce MVPs in Dana’s testing group look for certifications based on what new skills they can learn. Armed with that knowledge, her team added a skills breakdown for each cert to make things easier to browse. They’re also adding more personalization to your Salesforce learning journey, with AI recommendations to help you plan your roadmap. Dana emphasizes that these are recommendations, not requirements. Your certification experience can still be completely self-guided; they’ve just added a helping hand. Why certification is the final step on your learning journey If she could give one piece of advice to admins looking for the next steps in their Salesforce learning journey, it’s that you need to look at every possible pathway. “Certification is not how you learn,” she says, “it’s how you prove the skills and knowledge that you’ve already learned.” Go to Trailhead, reach out to the community, or find a mentor who can help you understand what you’re getting into and create achievable goals for yourself. And then, when you’re ready, certification will be a breeze. Be sure to listen to the full episode for more from my conversation with Dana about what’s coming next for the certification experience. And don’t forget to subscribe to the Salesforce Admins Podcast so you can catch us in your feed every Thursday. Podcast swag Salesforce Admins on the Trailhead Store Learn more New Salesforce Certification Experience FAQ Certification: Salesforce Associate Certification: Strategy Designer Salesforce Admins Podcast Episode: When Collaboration Meets Agentforce: The MH4 Hackathon Story Admin Trailblazers Group Admin Trailblazers Community Group Social Dana on LinkedIn Salesforce Admins on LinkedIn Salesforce Admins on X Mike on Bluesky social Mike on Threads Mike on X Full show transcript Mike: Welcome to the Salesforce Admins Podcast. Today we're sitting down with Dana Walton from the Salesforce certification team. Dana is here to share how the certification experience is evolving. I want you to think smarter personalization, easier access, and a learning journey built just for you. We'll talk about the exciting move to Trailhead Academy and how it's making certifications more accessible than ever. Be sure to stick around. I promise you're going to walk away and be ready to take your next step in that Salesforce ecosystem. And hey, if you enjoy this episode, go ahead and give us a follow wherever you listen to podcasts. So with that, let's get Dana on the podcast. So, Dana, welcome to the podcast. Dana Walton: Thank you. I'm excited to be here. Mike: I'm excited to talk about certification. I've been talking about it ever since 2008 when I first got certified, which is a super long time ago. But let's get started with you. Tell us a little bit about how you got to Salesforce and what you do at Salesforce. Dana Walton: Happy to. You predate me just a little. Yes, but I mean, I think in terms of longevity, I hit Koa this year, so I'm very excited. Mike: Congrats. Thank you. And for those of you that don't know, Koa is 10 years. Dana Walton: Yes. So my 10-year anniversary will be in June, and I have been a part of the certification team for almost all of my tenure. I joined in October 2015 because I started as a contractor and then got hired on through the certification team, and I have been a part of the growth of this program since then, and it's been really excited to see when we first were in a very... When I joined, we only had nine certifications. Mike: Only. Only nine. Dana ...

Ce que les auditeurs disent de How Salesforce Is Transforming Certification for New and Experienced Users

Moyenne des évaluations de clients

Évaluations – Cliquez sur les onglets pour changer la source des évaluations.

Évaluations sur Audible.ca

Évaluations sur Amazon.ca
Il n'y a pas encore de critiques pour ce titre.