In this episode, we discuss building an overseas team for your estate agency. Georges Verdis joins Sam to talk about digital assistants, especially those based in the Philippines, and how they can support agency operations while managing costs.

Sam and Georges share their journey of hiring virtual (or digital) team members, with a transparent look at salary structures, recruitment sources, and integrating remote professionals into a UK-based team. The episode takes you through the process of recruiting, training, and managing overseas staff, highlighting the logistical details and mindset shifts required. Find out why clarity in role descriptions, cultural understanding, and ongoing coaching lead to better retention and productivity.

Georges also champions productivity tools like Asana and Slack, while discussing the impact of work culture on loyalty and motivation, and why offering a competitive salary in the local context can transform both your business and the lives of your remote team.

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Some key takeaways:

➡️ Remote recruitment can double agency output and sustain high standards while being cost-effective.

➡️ Transparent processes, cultural adaptation, and communication tools are vital for integrating an overseas team.

➡️ Estate agency growth often depends on coachable team members and leadership willing to implement new ideas.

Some great moments:

✅ “The digital team can literally run the office. The only thing they cannot do is let contractors in to pick up keys or do viewings.”

✅ “You cherry pick the best of the best of the best.”

✅ “Hiring your first digital assistant is exactly the same journey as hiring your first person in the UK. Countdown 5, 4, 3, 2, 1—turn the thought into action.”

Ready to modernise your estate agency? Tune in and discover how to build a winning team that works for you, wherever you are.

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