In this episode of the Care Podcast, we're joined by Dr Jane Townson OBE, CEO of the Homecare Association, to explore one of the most important questions families face: how do you find a care provider you can truly trust?

With a background spanning science, public health, social care leadership, and national policy, Jane offers practical and reassuring advice on how to make confident, informed decisions about home care — including what to look out for, what questions to ask, and what red flags to avoid.

Who this is for:

✓ Family carers searching for reliable home care support

✓ People planning care for a parent, partner or friend

✓ Professionals navigating care options on someone’s behalf

✓ Anyone unsure where to begin with home care In this episode we cover:

✓ The signs of a well-run and person-centred care provider

✓ How to spot good culture and strong leadership

✓ What technology can (and can’t) do to support independence

✓ The role of dignity, choice, and goal-setting in quality care

✓ How to research care providers — beyond just CQC ratings

✓ Why listening is the most important thing a provider can do

About Dr Jane Townson Jane is the Chief Executive of the Homecare Association and was awarded an OBE for her services to social care. She brings decades of experience across bioscience, public health, and community-based care — and is a leading voice in shaping the future of home care in the UK.

About Unique Senior Care Unique Senior Care is an award-winning, CQC-regulated home care provider trusted by families across the UK. From companionship to complex needs, we offer dignified, personalised support to help people live independently at home for longer.

📞 Call us for advice: 0808 134 1161 👍 If you found this helpful, please like, subscribe and share — it helps more families find trusted support.

🎧 Listen to more episodes of the Care Podcast: https://www.uniquecare.co.uk/podcasts/

Explore more support: Care Advice Hub: https://www.uniquecare.co.uk/care-advice-hub/

Website: https://www.uniquecare.co.uk

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