Épisodes

  • #137 - Women Supporting Women w/ Dawnyel Smink
    Sep 9 2025

    In this episode, Lindsay and Carey sit down with Dawnyel Smink, President of the Western region at Keystone Insurers Group, about her initiatives to empower women in the insurance industry. They discuss the importance of collaboration between men and women, the challenges of imposter syndrome, and the need for open conversations about leadership and wellness. Dawnyel shares insights on her WISE Talks program, which aims to cultivate confidence and support women in leadership roles. The discussion also touches on the impact of burnout in the industry and the significance of mentorship and community support.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    33 min
  • #136 - Building a Niche Agency w/ Elizabeth Moore
    Sep 2 2025

    In this episode, Lindsay and Carey sit down with Elizabeth Moore, co-founder of Amelia Risk, to discuss on building a specialized insurance agency in the consumer packaged goods (CPG) space. Elizabeth shares how her career path shifted from advertising dreams in New York to a fulfilling journey in insurance, and why choosing a niche has been key to her agency’s growth. She explains how important for agencies to use technology to streamline operations while keeping client relationships personal, and why referrals and trust often outweigh traditional advertising.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    31 min
  • #135 - A 99-Year Insurance Legacy w/ Lee Gaudette
    Aug 26 2025

    In this episode, Lindsay and Carey Wallace sit down with Lee Gaudette from Gaudette Insurance Agency. They discuss the evolution of the insurance industry, the importance of generational perspectives, and the role of community engagement. Lee shares his family's rich history in the insurance business, the significance of outside experience for family members joining the agency, and his experiences hosting a radio show focused on insurance. The discussion also touches on the future of the industry, particularly the impact of AI and the necessity of maintaining strong client relationships.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    29 min
  • #134 - What Banks Look for in Agency Buyers w/ Kimberly Bunce
    Aug 19 2025

    In this episode, Carey and Lindsay Wallace sit down with Kimberly Bunce from Security Financial Bank to explore the intricacies of the insurance industry. Kimberly shares her journey from accounting to banking, offering a unique perspective on lending to insurance agencies. The discussion covers the challenges and opportunities in agency acquisitions, the importance of maintaining strong financials, and the evolving landscape of interest rates and market dynamics.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    41 min
  • #133 - From Rock Drummer to Insurance CEO w/ Taylor Garcia
    Aug 12 2025

    In this episode, Carey and Lindsay sit down with Taylor Garcia, owner of Jackson & Jackson Insurance, to discuss his unique journey from musician to insurance leader. Taylor shares his experience taking over the family business, the challenges and opportunities of rebranding a legacy agency, and the importance of maintaining authentic client relationships during times of change. The conversation highlights how creative thinking from his music career translates to insurance leadership, while emphasizing the enduring value of personal connections in an increasingly digital industry.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    39 min
  • #132 - AI’s Tidal Wave in Insurance Industry w/ Justin Thomas
    Aug 5 2025

    In this episode, Carey and Lindsay Wallace sit down with Justin Thomas, CEO of YourPolicy Insurance Agency, to discuss the evolving landscape of the insurance industry, particularly about the impact of AI. Justin shares his journey into insurance, the challenges and opportunities presented by AI, and the importance of adapting to change. The discussion emphasizes the need for agencies to prepare their data and workflows for the future, while also highlighting the importance of maintaining strong client relationships in the face of technological advancements.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    33 min
  • #131 - The Client-Centric Approach to Agency Acquisitions w/ John Darr
    Jul 29 2025

    In this episode, Lindsay and Carey sit down with John Darr, the president and founder of Darr Schackow Insurance, to discuss the intricacies of agency acquisitions in the insurance industry. They explore the impact of acquisitions on client relationships, the importance of communication during transitions, and the challenges of maintaining a consistent claims process. John shares valuable insights from his extensive experience in acquiring agencies, emphasizing the need for a strategic approach that prioritizes the customer experience. The discussion highlights the significance of understanding client expectations and the necessity of having a clear plan for integrating new agencies into existing operations.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    29 min
  • #130 - Producer Compensation in Independent Insurance Agencies
    Jul 22 2025

    In this episode, Lindsay and Carey Wallace discuss the complexities of employee compensation in insurance agencies. They explore various compensation models, the importance of aligning compensation with agency goals, and the challenges of merging different structures. The conversation emphasizes the need for accurate data and the significance of communication and transparency in fostering trust and loyalty among employees. They also highlight the importance of giving agencies time to transition their compensation structures as they grow.

    /////////////

    Agency Focus is the premier resource for agents to understand their agency's value, plan for a transition of ownership, and prepare for acquisitions.

    Learn more at https://agency-focus.com/

    Voir plus Voir moins
    21 min