Épisodes

  • SOCIAL MEDIA: Attracting Customers Through Content, with Grant Home Hardware
    Sep 4 2025

    Andrew Beasley is the Marketing Coordinator for Grant Home Hardware Building Centres, three building center stores located in northern Ontario.

    About four months ago, Andrew and his team had an Instagram video go viral, which put them on our radar. After finding several other original, creative reels on their social media accounts, Sally reached out to see if they would join us on the podcast.

    In this episode, Sally and Andrew discuss what strategies work on social media, the inspiration for their original content, the effects of a viral video, encouraging coworkers to participate in content, and more. Tune in for an insightful episode with a business that understands social media.

    Check out their work @granthomehardware on Instagram, Facebook, and TikTok.

    Leave your thoughts in the comments below!

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    33 min
  • CREDIT: Time is Money, with Nuvo
    Aug 26 2025

    What started out as a conversation about unnecessary and confusing tech jargon quickly turned into a substantial discussion with Nuvo's CEO, Sid Malladi, and Head of Partnerships, David Fulham.

    Tune into this episode with three credit industry professionals to discuss the onboarding process, its effects on customer relationships, understanding DSO, and strategies to improve these processes.

    If you're looking for a faster and smarter way to onboard customers, check out Nuvo. Reach either David or Sid with questions by emailing david@nuvo.com or sid@nuvo.com.

    As always, send all podcast related inquiries to thea@creditoverlord.com and don't forget to leave us your thoughts!

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    35 min
  • SOCIAL MEDIA: Why LBM Dealers Should Be On Facebook, with Woods Lumber
    Aug 21 2025

    In July, LBM Journal highlighted Woods Lumber on Facebook, and we were astounded at the response. Hundreds of people liked, shared, and commented on the posts, so naturally, we reached out for them to join us on the podcast.

    Katy Woods, Social Media Manager at Woods Lumber, joined us for this episode to discuss the strong community connections Woods Lumber has, why Facebook is their best performing platform, and what kind of content their audience enjoys most.

    Thank you for being here and don't forget to leave your thoughts in the comments!

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    29 min
  • CREDIT: Cyber Security Essentials for Credit Managers & Decision Makers
    Aug 12 2025

    This episode of LBM Talks Credit contains information regarding cyber security that every credit manager and business professional should hear...

    Thea's guest, Joe Bonanno, is the President and Co-Founder of Archetype SC, a full service digital development, big data, and IT security company.

    From horror stories to practical advice, this episode will leave you with a broader knowledge of potential threats and strategies to protect your company, and yourself, from digital scams.

    Don't forget to check out our sponsorer Nuvo, and leave a comment with your thoughts on the episode!

    Article mentioned: https://www.archetypesc.com/why-a-password-manager-beats-relying-on-memory/

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    48 min
  • SOCIAL MEDIA: The Beast That Is Social Media, with Kayla Fearing
    Aug 7 2025

    Kayla Fearing is the Director of Marketing for Hilltop Lumber, a four location LBM dealer located in central Minnesota.

    Hilltop Lumber uses social media to connect with their customers, community, share news, and personalize their brand.

    In this episode, Kayla and Sally discuss Hilltop's best performing social media content, their success with Facebook, getting employees to participate in content, and the fast-paced nature of social media.

    Please send all podcast related inquiries to sally@lbmjournal.com and don't forget to leave your thoughts in the comments!

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    29 min
  • CREDIT: Why Credit Pros Are Drowning, with Jon Flora
    Jul 29 2025

    Jon Flora, CEO at NACM Seattle BCS, is back for another episode of LBM Talks Credit.

    It seems like credit managers everywhere are drowning. No time for work, no time for webinars, conferences, training, implementing new systems, etc. If this is you, tune into this episode for Thea and Jon's candid response about why this is the case and how to reclaim your time.

    A big thanks to Nuvo for being the official sponsor of LBM Talks Credit.

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    26 min
  • SOCIAL MEDIA: Befriending The Algorithms
    Jul 24 2025

    The social media algorithms are constantly changing, giving them the mystique of being unknowable. But the fact is, they are understandable, and despite their changing nature, their purpose generally remains the same.


    Tune into this solo episode for information on what algorithms are, how they operate on different platforms, and how you can harness them.


    Leave a comment with your thoughts or contact me at sally@lbmjournal.com.

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    25 min
  • CREDIT: From Credit Manager to Association President: A Leadership Evolution with Kelly Franklin
    Jul 15 2025

    This week's guest on LBM Talks Credit is Kelly Franklin. Kelly is a former Credit Manager and the current President of Building Material Suppliers Association (BMSA).
    This episode explores Kelly's journey as a Credit Manager, the challenges and lessons she learned in that role, her opportunity to pivot with BMSA, and how her skills as a Credit Manager apply to her new role.
    Wherever you're at in your career, this episode will highlight the fact that you can evolve any way you want as long as you keep your eyes out for new opportunities.
    Check out our sponserer, Nuvo! Nuvo replaces manual forms with AI-powered application flows, real-time business and principal identity verification, and embedded credit insights—enabling confident decisions that protect and grow your business.
    Please send all podcast inquiries to thea@creditoverlord.com.

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    41 min