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More Than Badges: Why Community Culture Drives Great Policing

More Than Badges: Why Community Culture Drives Great Policing

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 In this episode of UrbanEBB, host Rico Figliolini sits down with Chief Frank Trammer, Chief of Police for Stockbridge, Georgia, to explore the realities of building a police department from the ground up. With over 25 years in public safety—including roles at Atlanta PD, Sandy Springs, and Georgia Tech—Chief Trammer brings strategic clarity, deep community values, and a blueprint for modern law enforcement in rapidly growing cities.

Together, they discuss how Stockbridge launched its own police department in just nine months after a 50-year absence, overcoming recruitment challenges, supply chain delays, and startup logistics—while prioritizing culture, officer wellness, and community trust. This conversation dives into the “why” behind forming a city force, the hidden costs, and the long-term impact of getting it right from day one. Whether you're a city planner, resident, or curious citizen, this episode offers invaluable insight into creating a modern, community-focused police department from scratch.

Key Takeaways
  1. Define Your “Why” Before Your “What”
    Chief Trammer emphasizes that cities should start with clear goals and community expectations before diving into operations or logistics.
  2. Culture Over Credentials
    Hiring for character and cultural fit—not just experience—was central to Stockbridge’s successful recruitment and retention strategy.
  3. Officer Wellness Is Public Safety
    A supportive work environment and generous benefits created a healthier, more responsive department—and helped attract over 1,200 applicants.
  4. Smart Partnerships Pay Off
    Stockbridge leveraged regional partnerships for SWAT, drones, and crime centers to expand capabilities without overextending budget or staff.
  5. Policing as an Investment, Not Just an Expense
    A city-run department is a long-term investment in safety, accountability, and local quality of life—and can redefine how a community connects with law enforcement.

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