In Episode 9 of Operations Excellence, host Mark O’Donnell welcomes two guests in back-to-back conversations.

Segment 1 — Dr. Marc Pietropaoli (Victory in Motion): A fellowship-trained sports medicine orthopedic surgeon, Dr. Pietropaoli breaks down his “knee repair, not knee replacement” philosophy and why most musculoskeletal patients don’t need surgery. He explains Victory in Motion’s holistic program—combining diagnostics (X-ray, ultrasound, MRI), PRP and bone-marrow–derived treatments, laser therapy, total-body fitness, and genetics-informed nutrition—to reduce pain, accelerate healing, and improve quality of life. He also shares why he moved away from an insurance-driven model to deliver faster, more personalized care.

Segment 2 — Will Staton (Independent Educational Consultant & Author): Will dives into what healthy organizational culture looks like in K–12 settings: clear communication channels, accountable reporting structures, high expectations with real empathy, and leaders who model emotional intelligence. He also makes the case for history as a “road map” for better decisions and community impact.

You’ll Learn:

• When regenerative medicine can be an alternative to joint replacement—and when surgery still matters
• How a “clarity day” diagnostic can shorten months of waiting into a single, comprehensive plan
• Practical ways school leaders can fix culture problems (without turning the workplace into a therapy session)
• Why empathy + standards is the winning formula for any team

In this episode of Operations Excellence, host Mark O’Donnell sits down with Mark Roberts, co-founder and Executive Vice President of Staff Leasing, to talk about 36 years of helping companies streamline HR, payroll, benefits, and compliance. From starting with a single desk and a phone to building a Fortune 500–level benefits package for small and mid-sized businesses, Mark shares how Staff Leasing becomes a true extension of their clients’ teams. They discuss the challenges of starting a business, the importance of listening to clients’ needs, how company culture impacts talent retention, and why great customer service still matters. Packed with real-world insights, this conversation is a masterclass in building long-term business relationships and adding value that goes far beyond the bottom line.

In Episode 7 of Operations Excellence, host Mark O'Donnell welcomes two passionate guests who embody entrepreneurial grit and creative reinvention.

First, meet Zach Premo, founder of Ads on the Go, whose journey from small-town dropout to digital billboard entrepreneur is anything but traditional. Zach shares how he rebuilt his business from the ground up after a painful split, why small businesses deserve big attention, and the lessons he’s learned about leadership, failure, and relentless persistence.

Then, in Part Two, Mark sits down with producer and performer Mike Brindisi. From national music tours and stand-up comedy to near burnout and rediscovery, Mike opens up about chasing dreams, battling self-doubt, and finally finding fulfillment through relationships, self-awareness, and saying “yes” to new opportunities.

Whether you're a young entrepreneur, a creative professional, or just someone who needs a reminder to keep going—this episode is for you.