Carmen Million from the Better Business Bureau and Adrienne, a senior fraud investigator, join host Kim Chapman to discuss the alarming rise in financial scams powered by artificial intelligence and how to protect yourself.

• Scammers are using AI to create convincing fake business websites that target vulnerable consumers
• Phone spoofing has evolved to mimic not just financial institutions but actual customer phone numbers
• It's not just seniors being targeted - younger generations are increasingly falling victim to scams
• Red flags include urgent requests, offers too good to be true, and requests for personal information
• Fear, greed, and manufactured urgency are psychological tactics scammers use to bypass critical thinking
• Financial institutions offer tools like card locking, transaction alerts, and enhanced authentication
• If scammed, immediately contact your financial institution, file a police report, and report to BBB Scam Tracker
• Always verify communications by contacting institutions directly through official channels, not links or numbers in suspicious messages
• Trust your instincts - that uneasy feeling when something doesn't seem right is often correct

Visit BBB.org/scamtracker to report scams and see what scams are active in your area. Use neighborsfcu.org/financial-wellness for more resources on protecting your finances.

Have an idea for a show or a question for Kim? Send us a text message

Support the show

Welcome to Money Matters, the podcast that focuses on how to use the money you have, make the money you need and save the money you want – brought to you by Neighbors Federal Credit Union.

The information, opinions, and recommendations presented in this Podcast are for general information only and any reliance on the information provided in this Podcast is done at your own risk. This Podcast should not be considered professional advice.