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Psychology of Selling – 6 Steps to Selling with CONFIDENCE – Episode 1

Psychology of Selling – 6 Steps to Selling with CONFIDENCE – Episode 1

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In this first episode of the Psychology of Selling Quick Tip series, Sally Sparks-Cousins reveals why active listening is the foundation of selling with confidence. Selling isn’t about pushing products—it’s about understanding why people buy and building genuine connections. Sally shares how to ask open-ended questions, use the “tell me more” technique, paraphrase to build trust, and stay fully present without judgment. By mastering the art of active listening, you’ll uncover your customer’s true needs, strengthen relationships, and confidently tailor your solutions—without ever feeling pushy, salesy, or gross.


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