Most follow-ups sound like a desperate voicemail or a weak “just checking in” email. In this episode, Coach Chris breaks down how to make your follow-up stronger by focusing on your customer, not your calendar. Learn how to craft a real, value-driven reason to reach out—something that actually helps the homeowner, builds trust, and moves the conversation forward.

If you’ve ever wondered how to follow up without feeling like a pest, this one’s for you.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Is roleplay really necessary for training—everyone hates it, so is it worth it? In this episode of Question of the Day, Coach Chris digs into what top-performing industries already know: practice under pressure matters. Drawing from real studies and examples outside the trades—like sports, aviation, and medicine—Coach breaks down why roleplay builds confidence, consistency, and closing power.

Whether you’re a service manager trying to train better or a salesperson tired of “fake” scenarios, this one will change how you think about practice.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

The economy is shifting—again... or is it? But instead of panicking, great salespeople control what they have control over. In this episode of Question of the Day, Coach Chris breaks down what’s really happening in today’s economy using reputable data and reports—not social media noise. Then, he flips the focus to what you actually control: your effort, your skillset, and your mindset. Learn how to navigate uncertainty, lead your customers with confidence, and keep winning—no matter what the headlines say.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com