S5: E11 Turning Complaints into Catalysts for Improving Leadership and Engagement
Échec de l'ajout au panier.
Échec de l'ajout à la liste d'envies.
Échec de la suppression de la liste d’envies.
Échec du suivi du balado
Ne plus suivre le balado a échoué
S5: E11 Turning Complaints into Catalysts for Improving Leadership and Engagement
-
Narrateur(s):
-
Auteur(s):
À propos de cet audio
This episode explores the critical value of employee complaints and how they are signals of engagement, indicating areas needing attention in the workplace. Leaders are encouraged to foster a culture of two-way communication and adopt practical strategies for addressing feedback effectively.
• Understanding that complaints reveal employee engagement
• Creating a trusting culture for open dialogue
• Acknowledging and validating employee feelings
• Importance of avoiding quick fixes
• Asking open-ended questions to encourage discussion
• Focusing on future solutions rather than immediate fixes
• Committing to follow-up actions and maintaining communication
Send us a text and let us know how we're doing. In the meantime, make it a great day & innovate the USA!
Check out all episodes of Lead On with Greg & Mark on your favorite podcast platform!