Scaling Together: How Client Surveys Can Dramatically Improve Retention in Your Agency
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Scaling Together: How Client Surveys Can Dramatically Improve Retention in Your Agency
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Do you really know what your clients think about working with you? Many agencies assume they’re doing well until cancellations or churn reveal otherwise. The truth is: feedback is your fastest path to retention and growth. In this episode of the Scaling Together Podcast, we (Josh & Yesenia) break down how we use surveys, feedback [...]
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