Épisodes

  • Reflections from the Private Sector (Live from College Pads’ Off-Campus Summit) - SHI1011
    Aug 1 2025
    🎧Episode Summary

    In this episode of Student Housing Insight, host Wes Deese leads a panel discussion focusing on off-campus student housing trends. Joined by industry experts Jason Taylor, KrisAnn Kizer, and Mark Miller, the panel explores leasing velocity, rental rate increases, the impact of international student enrollment, and public-private partnerships (P3s). Key topics include market-specific challenges, affordability concerns, and strategies for universities to collaborate with off-campus providers. The episode also addresses master leases, listing services like College Pads, and ways to educate students about off-campus housing options.

    🕒Timestamps

    00:00:21 - Sponsor Spotlight: Wes Deese introduces Campus Technologies as a key internet provider for student housing.

    00:01:32 - Session Overview: Peter Blutreich introduces the off-campus housing focus and Wes Deese’s role.

    00:02:42 - Student Housing Insight Background: Wes Deese explains the platform’s origins and its role in industry networking.

    00:06:21 - Panel Introductions: Jason Taylor, KrisAnn Kizer, and Mark Miller share their roles and expertise.

    00:07:11 - Off-Campus Housing Performance: Wes Deese presents College House data on leasing trends and regional performance.

    00:10:52 - International Student Trends: Mark Miller and panelists address visa challenges and enrollment shifts.

    00:15:20 - P3 Development Strategies: Jason Taylor discusses phased projects to manage uncertainty.

    00:21:21 - Rental Rate Increases: Wes Deese shares College House data on 4.6% national rent growth.

    00:27:58 - Affordability Concerns: Wes Deese presents survey data highlighting affordability as a top student priority.

    00:35:54 - P3 Deal Trends: Wes Deese and Jason Taylor analyze deal sizes and costs from 2014 to 2023.

    00:39:54 - Master Leases: KrisAnn Kizer and Mark Miller share best practices for university partnerships.

    00:43:49 - Listing Services: Wes Deese and KrisAnn Kizer discuss timing and collaboration with services like College Pads.

    00:46:28 - Q&A: Rent-by-Bed Trends: KrisAnn Kizer explains the shift to rent-by-bed models and utility inclusions.

    00:48:02 - Q&A: Educating Students: KrisAnn Kizer and Wes Deese suggest programs like move-out sessions.

    00:50:41 - Q&A: P3 Operations Trends: Mark Miller and Jason Taylor discuss operational partnerships and maintenance.

    💡 Sponsor Spotlight

    Campus Technologies, with nearly 25 years of expertise, provides high-speed internet and managed IT services tailored for student housing communities. Their reliable infrastructure ensures seamless connectivity for residents and property teams.

    👉 Discover best practices for upgrading your property’s internet infrastructure by downloading their latest white paper at campustechnologies.com.

    🔗Resources Referenced

    Student Housing Insight: Platform for off-campus housing professionals to network and access industry content. shoptalk.info

    College House (House Analytics): Provides real-time data on student housing leasing trends. collegehouse.com

    College Pads: Listing service for off-campus student housing. collegepads.com

    Apartments.com: Source of survey data on student housing priorities. apartments.com

    National Multi-Housing Council: Lobbyist group providing policy updates for the apartment industry. nmhc.org

    Brasfield & Dunlevy: Source of P3 deal data. No website provided in transcript.

    St. Louis Fed: Referenced for rental market data verification. stlouisfed.org

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    55 min
  • SHI Tough Talk with Jacob Kosior - SHI1010
    Jul 18 2025

    🎧 Episode Summary: In the final installment of the Tough Talks series, SHI Ambassador John Barr sits down with Jacob Kosior, a seasoned student housing operator turned VP at Elise AI. They explore the real-world challenges of implementing AI in property management, tackle the underestimated difficulties of change management, and dig into leadership development within the student housing space. With a candid discussion full of humor, insights, and hot takes, this episode is a masterclass in staying relevant and resilient in a fast-changing industry.

    🕒 Timestamps & Topics:

    00:00:16 – Sponsor message from Campus Technologies

    00:03:32 – John Barr’s AI concierge pilot at Dinerstein

    00:06:27 – Elise AI roll-out and company-wide tech stack adoption

    00:06:59 – AI skepticism to believer: anecdote from Dinerstein’s president

    00:10:42 – Reactions to Google's AI-generated video demos

    00:12:07 – Introducing guest Jacob Kosior and his career shift to Elise AI

    00:15:50 – Jacob’s role in bridging operations with AI strategy

    0:19:54 – Industry's hot take: Tech ≠ the hard part, change management

    00:23:32 – Acquisitions vs. New Developments: Which is harder?

    00:28:21 – Career advice: Be the first to learn the new tools

    00:30:40 – Delegation, growth, and the myth of the “easy corporate job”

    00:32:53 – Jacob’s reflections on growing through varied roles

    00:34:41 – Outro: the glue that keeps people in Student Housing

    00:38:11 – SHI Ambassador Program: why to apply

    00:40:52 – Upcoming events & opportunities

    💡 Sponsor Spotlight: Campus Technologies Campus Technologies is your trusted partner for delivering enterprise-grade wired and wireless internet for student housing communities. With nearly 25 years of experience, they offer fast, reliable internet and top-tier managed IT services to enhance both resident satisfaction and operational efficiency.

    👉 Download their latest white paper

    👉 Learn more at CampusTechnologies.com

    🔗 Resources & Mentions:

    Elise AI – https://eliseai.com

    Shop Talk (Monthly Webinar) – https://www.shoptalk.info

    Bisnow Student Housing Summit - Atlanta – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-higher-education-summit-8990

    National Multifamily Housing Council (NMHC) Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/

    Hi, How Are You Project (mental health nonprofit) – https://www.hihowareyou.org

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    44 min
  • SHI Tough Talk with William Butler - SHI1009
    Jul 10 2025

    📄 Episode Summary

    In this episode of the Student Housing Insight Podcast, host Wesley Deese welcomes John Barr for the fourth installment of the Tough Talks series. John interviews Willie Butler, principal at Empower Property Management Consulting, a seasoned expert in the student housing industry known for his book “Releasing” and his work as a "leasing assassin." The conversation dives into the importance of returning to fundamental leasing practices, the pitfalls of over-relying on technology, and the value of humility in addressing leasing challenges. Willie shares his spicy take on the industry, emphasizing the need to focus on grassroots marketing and training to solve occupancy issues. The episode also touches on memorable turn stories, the impact of pride in decision-making, and advice for young professionals starting in the industry. Additionally, Wes highlights upcoming industry events and strategies for operators facing leasing shortfalls, including leveraging short-term rentals.

    🕒 Time Stamps

    • 00:01:44 – Meet Willie Butler: Empower PMC & Leasing Assassin Origins
    • 00:02:43 – Background and experience with Campus Crest, launching Empower
    • 00:10:04 – Interview with Willie Butler Starts
    • 00:13:03 – Willie’s “Spicy Take” on the Today’s Industry”
    • 00:14:00 – The case for classics: Grassroots marketing and leasing fundamentals
    • 00:16:01 – Willie's magic wish: eliminating pride in the industry
    • 00:19:23 – Memorable turn story: Taking the team to Cabo
    • 00:21:01 – Advice to younger self: Don’t romanticize the product over process
    • 00:23:56 – Final reflections on Willie’s insights
    • 00:25:31 – Vector Travel & STR options for fall
    • 00:28:38 – Upcoming events: Shop Talk, BIZNOW Atlanta, NMHC Topgolf Fundraiser
    • 00:32:38 – Preview of next episode with Jacob Koscher

    💡 Sponsor Spotlight: Campus Technologies

    Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents.

    👉 Learn more or download their white paper at: www.campustechnologies.com

    🔗 Referenced Links & Resources:

    • Student Housing Insight Events Page – https://www.studenthousinginsight.com/events
    • Bisnow Student Housing Event – Atlanta, July 30 – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990
    • “Hi, How Are You” Project – https://www.hihowareyou.org
    • NMHC Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/
    • SHI's TopGolf Mixer 2025 - https://www.studenthousinginsight.com/events/2025topgolfmixer
    • SHI: Vector Travel Episode - https://youtu.be/0T_mY1pyu18?feature=shared

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    35 min
  • SHI Tough Talk with Nick Hill - SHI1008
    Jun 27 2025

    🔍 Summary

    In this episode of the Student Housing Insight Podcast, hosts Wesley Deese and John Barr welcome Nick Hill, COO of Up Campus, for a candid and insightful conversation as part of the Tough Talks series. With a diverse background in student housing across both U.S. and international markets, Nick shares a unique perspective on development, acquisitions, leadership, and the grit it takes to navigate tough transitions and late deliveries.

    Listeners will gain a behind-the-scenes look at Nick's career journey, his take on what’s harder—acquisitions or new developments—and how challenges in delivery timelines helped shape his leadership and operational approach. The discussion also emphasizes transparency in crisis situations, advice for young professionals entering the industry, and the value of long-term relationships in student housing.

    ⏱️ Time Stamps

    • 00:01:30 – Welcome to the podcast & Tough Talks intro

    • 00:11:30 – Interview starts: Meet Nick Hill

    • 00:13:05 – Industry “spicy take”: Stop hoarding data

    • 00:14:28 – Acquisition vs. Development revisited

    • 00:15:49 – Turn stories: From chaos to core memories

    • 00:18:03 – Advice for student housing professionals

    • 00:20:39 – Outro: Upcoming events: SHI x Bisnow, Shop Talk

    • 00:32:38 – Preview of next episode: Willie Butler

    💡 Sponsor Spotlight: Campus Technologies Whether you're developing a new community or acquiring an existing one, Campus Technologies delivers robust internet and IT services tailored for student housing. With nearly 25 years of experience, their high-speed wired/wireless internet, combined with managed IT services, ensures operational excellence and satisfied residents.

    👉 Learn more or download their white paper at: www.campustechnologies.com

    🔗 Referenced Links & Resources

    • Student Housing Insight Events Page – https://www.studenthousinginsight.com/events

    • Bisnow Student Housing Event – Atlanta, July 30 – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990

    • “Hi, How Are You” Project – https://www.hihowareyou.org

    • NMHC Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/

    • SHI's TopGolf Mixer 2025 - https://www.studenthousinginsight.com/events/2025topgolfmixer

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    35 min
  • SHI Tough Talk with Aryne Bailey – SHI1007
    Jun 19 2025

    📌 Episode Summary: In this episode of Student Housing Insight, we sit down with Aryne Bailey, EVP of Student Housing at The Dinerstein Companies, as part of the “Tough Talk” series hosted by John Barr. Aryne opens up about her dynamic role, her take on AI and centralization in property operations, and the evolving challenges of acquisitions versus new developments. The conversation blends candid insights, industry trends, and even a hilarious turn-time mishap that perfectly illustrates the learning curve many face in student housing management. If you're an operator, vendor, or aspiring industry leader, this episode is packed with invaluable insights and relatable stories that reflect both the complexity and the community within the student housing industry.

    ⏱️ Episode Time Stamps:

    00:00:00 – Welcome & Aryne’s hilarious “refrigerator trailer” story

    00:00:28 – Sponsor spotlight: Campus Technologies

    00:01:55 – Recap of the Tough Talks series and Aryne’s industry presence

    00:03:38 – Overview of Shop Talk and market updates

    00:04:57 – Preleasing and rental rate trends post-pandemic

    00:07:45 – Impact of declining enrollment and international student policies

    00:09:07 – Cyclical nature of student housing development

    00:11:00 – Intro to Aryne’s interview and her leadership role

    00:14:40 – Aryne on her scope of work at Dinerstein Companies

    00:16:59 – Hot take: AI and centralization vs. human presence in ops

    00:19:33 – Acquisitions vs. new developments: which is harder?

    00:22:11 – Aryne’s best turn story – “The refrigerator incident”

    00:24:29 – Career advice: “Never burn a bridge” in this tight-knit industry

    00:27:08 – Wrap-up & preview of the next Tough Talks guest

    00:30:33 – Announcements: BIZNOW event, Topgolf Mixer, and fundraising

    💡 Sponsor Spotlight: Campus Technologies Whether you're developing a new community or acquiring an existing one, fast and reliable internet is no longer optional—it's essential. Campus Technologies brings nearly 25 years of experience delivering top-tier wired and wireless internet, as well as managed IT services specifically designed for student housing.

    👉 Download their latest white paper or learn more at www.campustechnologies.com

    🔗 References & Links:

    Shop Talk monthly webinar: https://www.shoptalk.info

    Biznow Student Housing Conference – Atlanta, July 30 More info & registration:

    https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-summit-8990

    Topgolf Mixer @ NMHC Student Housing Conference (October – Scottsdale) Details & sponsorship:

    https://www.studenthousinginsight.com/events/2025topgolfmixer

    College Student Mental Wellness Advocacy Coalition Powered by: How Are You Foundation

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    36 min
  • SHI Tough Talk with JT Bailey – SHI1006
    Jun 12 2025

    📘 Episode Summary In this premiere episode of the Tough Talk series from Student Housing Insight, host John Barr (Director of Leasing & Innovation, The Dinerstein Companies) sits down with JT Bailey, VP and GM of Student at RealPage. Together, they dive into the nuances of AI integration in student housing, the importance of keeping human interaction at the forefront, and the irreplaceable value of site-level experience. JT reflects on his journey from leasing desks to product development at RealPage, delivers a bold “spicy take” on AI, and shares some nostalgic chaos from turn season—including flying furniture. This episode kicks off a full summer series of candid conversations with industry leaders recorded live at the Interface conference.

    ⏱️ Time-Stamps

    00:00:00 – Introduction + Sponsor Message from Campus Technologies

    00:01:30 – About Student Housing Insight & Ambassador Program

    00:03:00 – Guest Intro: John Barr from Dinerstein

    00:04:00 – The Innovation Role Explained

    00:06:30 – Exploring Site Team Challenges & Testing New Tech

    00:08:00 – Ambassador Content Creation + Tough Talks Series Concept

    00:10:00 – Preview of Upcoming Interviews in the Series

    00:17:00 – JT Bailey Interview Begins

    00:20:00 – JT’s Role at RealPage & Focus on CRM Integration

    00:22:00 – “Spicy Take” on AI in Student Housing

    00:25:00 – Why Human Connection Still Matters

    00:26:30 – Turn Season Nostalgia & JT’s Wildest Turn Story

    00:28:00 – Advice to Young Professionals in the Industry

    00:30:00 – The Power of Speaking Up & Career Exploration

    00:33:00 – Reflections from Wes Deese & Preview of Next Episode

    🙌 Episode Sponsor Campus Technologies For nearly 25 years, Campus Technologies has been the go-to provider for fast, reliable internet infrastructure in student housing. Their solutions go far beyond basic connectivity, offering fully managed IT services and support tailored to the unique demands of student living environments.

    🖱️ Download their latest white paper or learn more at campustechnologies.com

    🔗 Resources & Mentions

    Student Housing Insight Ambassadors – Learn more: StudentHousingInsight.com

    Shop Talk Webinars – Sign up: ShopTalk.info

    BISNOW Student Housing Summits – Bisnow Events Page

    Stay subscribed for more insightful, candid conversations from top voices in the student housing industry.

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    43 min
  • Short-Term Rentals (STRs) in Student Housing
    May 22 2025
    📝 Episode Summary: In this special Lunch and Learn edition of the Student Housing Insight podcast, Wes Deese discusses the growing trend of using short-term rentals (STRs)—such as Airbnb and VRBO—as a strategy to offset vacancy in student housing. Featuring insights from Mickey Kropf of Vector Travel and Pam West of Campus Advantage, this session explores how STRs can be successfully integrated into student properties, the regulatory landscape, operational logistics, safety protocols, insurance, financial models, and ideal markets. Whether you're new to STRs or looking to refine your implementation, this episode delivers practical advice and first-hand experiences to help student housing operators make informed decisions. ⏱️ Timestamps 00:00:00 – Introduction and background on STRs in student housing 00:01:00 – Vector Travel’s role in managing student housing STRs 00:02:00 – Wes shares personal experience using STRs during high vacancy 00:03:00 – National leasing trends and challenges in 2025 00:04:00 – How Vector helped address occupancy gaps 00:05:00 – Guest introductions: Mickey Kropf and Pam West 00:06:00 – Mickey’s background and Vector’s student housing focus 00:07:00 – Pam’s experience managing STR assets with Vector 00:08:00 – What qualifies as a short-term rental legally? 00:09:00 – Midterm stays and platforms like Furnish Finder 00:10:00 – Navigating STR regulations and city-specific overlays 00:12:00 – Example: Charleston, SC regulatory framework 00:13:00 – Safety and preventing parties in STR units 00:14:00 – Noise monitoring, guest screening, and onsite team collaboration 00:15:00 – Insurance and liability for STR units 00:17:00 – Advertising STRs as an amenity to residents and families 00:18:00 – Lessons from Adobe Center in Austin, TX 00:19:00 – Operational logistics: cleaning, guest comms, and maintenance 00:21:00 – Why property teams should not DIY STR management 00:22:00 – Corporate and site-level collaboration for success 00:24:00 – Marketing to residents and their families 00:25:00 – Accounting, taxes, and financial reporting of STR income 00:27:00 – Revenue share vs. guaranteed income models 00:29:00 – Risk mitigation and flexibility in contract models 00:30:00 – Ideal student markets for STRs 00:31:00 – Real-life examples: Eugene, Missoula, Waco, and more 00:33:00 – Exit strategies and using STRs as temporary solutions 00:35:00 – Wrapping up and future SHI events 🔗 Referenced Sources & Links: Vector Travel: https://vectorstays.com Student Housing Insight (Events Page): https://studenthousinginsight.com/events Charleston STR Regulations: https://www.charleston-sc.gov/shortte... Doby Center (Adobe Center) History Episode: Previously mentioned SHI podcast episode featuring Bill Bayless QR Code: http://www.vectorstays.com/SHI
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    43 min
  • Future of Student Housing 2025 Episode - SHI 1005
    May 15 2025
    Student Housing Insight Podcast – Austin Round-Up 2025

    In this engaging episode of Student Housing Insight, recorded live at the 17th Annual Interface Student Housing Conference in Austin, Texas, host Wes Deese brings together industry leaders to discuss the current state and future of the student housing sector. Held in mid-April 2025 at the JW Marriott, the conference attracted over 1,500 attendees, uniting top executives for three days of sessions, roundtables, and networking. The panel, featuring Sean Divine (Core Spaces), Adam Byrley (The Price Company), Jennifer Cassidy (Cardinal Group Companies), and Casey Petersen (Tailwind Group), delves into critical topics such as the impact of FAFSA delays on leasing velocity, competition from conventional multifamily housing, centralization strategies, and the potential effects of tariffs. The discussion also explores emerging trends like AI, international student demand, mental health programming, and user experience. The episode wraps up with audience Q&A, offering insights into what keeps these leaders passionate about the industry and their excitement for technology adoption.

    Episode Timestamps
    • 00:00:00 - Introduction to the Interface Student Housing Conference and Episode Overview.
      • 00:01:00 - Welcome to the Live Podcast and Guest Introductions
        • Sean Divine, EVP of Property Operations and Experience, Core Spaces.
        • Adam Byrley, COO, The Price Company.
        • Jennifer Cassidy, President, Cardinal Group Companies.
        • Casey Petersen, COO, Tailwind Group.
      • 00:05:00 - Discussion on Leasing Velocity and FAFSA Impact
        • Reflecting on the 2024 FAFSA delays and their effect on leasing.
        • Market-specific impacts (e.g., Arizona) and supply-demand dynamics.
        • Role of pricing, new supply, and economic uncertainty.
      • 00:19:00 - Competition from Conventional Multifamily Housing
        • Challenges in measuring student leakage to conventional markets.
        • Market-specific shadow markets and student preferences.
      • 00:24:00 - Centralization in Student Housing Operations
        • Lessons learned from centralization efforts.
        • Balancing technology, payroll costs, and performance.
        • Importance of change management and team empowerment.
      • 00:36:23 - Impact of Tariffs and Economic Uncertainty
        • Potential effects on furniture supply and new developments.
        • Broader business impacts (e.g., interest rates, treasuries).
      • 00:41:46 - Future of Student Housing (Next Five Years)
        • Role of AI and technology (e.g., humanoid robots at Iris Technologies).
        • International student demand shifts and policy impacts.
        • Legal policy, mental health programming, and user experience trends.
      • 00:48:44 - Audience Q&A
        • What keeps industry leaders passionate about student housing.
        • Excitement for technology and balancing operational strategy.
    • 00:55:50 - Closing Remarks and Thanks.
    Episode Sponsor

    This episode is sponsored by College House, the premier student housing data analytics platform. Whether you're an operator, investor, or developer, College House provides the real-time data and market intelligence needed to make informed decisions.

    Learn more and schedule a demo at CollegeHouse.com

    Resources & References Mentioned
    • College House – https://www.collegehouse.com

    • InterFace Student Housing Conference – https://www.interfaceconferencegroup.com/event/student-housing

    • University of Florida (Gainesville) – https://www.ufl.edu

    • NC State University (Raleigh) – https://www.ncsu.edu

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    56 min