In this episode of That Tech Pod, Laura and Kevin talk with Kevin's brother, Dr. Ross Albert, Medical Director of Hartford HealthCare at Home Hospice and Palliative Care, about one of the most unsettling trends in the digital age: health misinformation driven by AI. The conversation kicks off with a real case of a man hospitalized after following ChatGPT’s bad advice and spirals into the broader question of why people are so quick to trust AI over actual doctors.

Ross shares what it’s like when patients bring AI-generated “facts” into the exam room, how often he has to correct them, and what happens when politics, ideology, and misinformation collide with medicine. We get into the risks of fake medical citations, the line between bad advice and malpractice, and whether AI companies should be required to include stronger safeguards for health-related content. From hallucinations caused by bromide poisoning to the daily challenges doctors face correcting digital myths, this episode looks at what happens when artificial intelligence meets human vulnerability, and why it’s more important than ever to check your sources before taking medical advice from a chatbot.

Dr. Ross Albert, MD PhD is the Medical Director of the Hartford HealthCare at Home Hospice and Palliative Care teams. Over the last 15 years, he has practiced in primary care, hospital medicine, and palliative care roles across Connecticut. He holds board certifications in Family Medicine, Hospice and Palliative Medicine. Ross holds faculty positions with the UConn Internal Medicine and Quinnipiac Family Medicine residency programs. He has published numerous articles focused on evidence-based medical care for patients across the spectrum of disease.

Note: this episode is for informational purposes only. We talk about how medical misinformation spreads and what we can learn from it, but nothing you hear should be taken as medical advice. If you have questions about your health, talk to a doctor or another qualified healthcare professional. Also the views expressed by our guests are their own.

This week we sit down with Ben Wilcox, a tech leader who straddles two high-stakes worlds as both Chief Technology Officer and Chief Information Security Officer at ProArch. Ben shares how a teenage interest in “link lists” and web hosting turned into a 25-year career at the intersection of innovation and cybersecurity. We talk about what it really means to balance the drive to move fast with the need to stay secure, and whether those two priorities can truly coexist under one roof.

From high-profile AI prompt injection attacks targeting Microsoft Copilot to the growing sophistication of indirect exploits that manipulate corporate systems through AI agents, Ben breaks down what’s happening behind the headlines and how companies can protect themselves. He also opens up about his passion for car racing, a world that mirrors his approach to tech: fast, calculated, and always built with safety in mind. Ben then closes with some simple advice: say yes to new things, whether it’s tackling the next wave of AI risks or trying something unexpected outside of work, curiosity and courage are what keep you ahead of the curve.

Ben Wilcox is the Chief Technology Officer and Chief Information Security Officer at ProArch, a global IT consulting firm helping enterprises secure their data and accelerate digital transformation through strategic Microsoft partnerships. With more than 25 years of experience in technology leadership, Ben brings a rare dual perspective—driving innovation while protecting the business from ever-evolving cyber threats. Known for making complex topics approachable, he’s passionate about helping organizations move fast without breaking things, preparing their infrastructure for AI, and building security into the foundation of innovation. When he’s not guiding enterprises through digital change, you might find him on a racetrack, channeling the same balance of speed and precision that defines his work in tech.

Today on the pod, Laura and Kevin talk with Jamie Bernard, Vice President of Solutions Strategy and Head of Global Solutions at Valiantys, about what it really takes to turn technical capabilities into business results. Jamie has spent her career at the crossroads of product strategy, innovation, and AI enablement, helping companies move beyond buzzwords to create solutions people actually buy.

Jamie shares her approach to “turning chaos into cashflow,” how to spot real value in a world full of AI hype, and what makes a service offering more than just a well-designed PowerPoint deck. From building structured go-to-market strategies to helping global firms shift from implementation partners to transformation advisors, Jamie brings a practical, sometimes blunt perspective on where tech innovation meets business reality.

Jamie Bernard, Vice President of Solutions Strategy and Head of Global Solutions at Valiantys, an Atlassian Platinum Solution Partner. With more than two decades of experience in product strategy, go-to-market design, and AI enablement, Jamie specializes in turning technical capabilities into scalable, sellable solutions. She has helped global IT services firms shift from implementation partners to transformation advisors by building structured offerings, commercial models, and vertical strategies across industries like automotive, financial services, and healthcare. Known for thriving in high-change environments, Jamie bridges the gap between technical delivery and business value, helping organizations translate vision into outcomes that drive growth.