In this episode of the Experience Strategy Podcast, hosts Aransas Savas, Joe Pine, and Dave Norton discuss a recent episode of the Diary of a CEO featuring Mo Gawdot, who predicts a dystopian future driven by technology and AI. The conversation explores themes of transformation, the value of work, and the implications of AI on jobs and society. The hosts critique Mo Gawdot's techno-extremism and emphasize the importance of hope and purpose in navigating the future. Using insights from The Experience Economy, from Experience Strategy, and human behavior, they argue for a bright future for those focused on customer's needs and desires

Takeaways

• Mo Gawdot predicts a 15-year dystopia followed by a utopia.
• Critique of techno extremism highlights the need for balance.
• Transformation is key to the future economy.
• Work provides purpose and meaning to individuals.
• AI will create new jobs, not eliminate them.
• Gawdot argues against hope and against innovation
• Embracing AI is crucial for future success.
• People are resources that drive innovation.
• Experience strategists need to develop a strategic point of view to thrive in the future

Chapters

00:00 Introduction to the Experience Strategy Podcast
01:26 Mo Gawdot's Dystopian Predictions
02:54 Critique of Techno-Extremism
05:19 Transformation vs. Dystopia
10:24 The Role of Work in Human Dignity
14:41 AI and the Future of Work
18:59 Hope and Transformation
22:55 The Last Mile Issue in Automation
25:02 Future Skills for Experience Strategists

Read more

https://open.substack.com/pub/theexperiencestrategist/p/the-future-is-uncertain-and-bright?r=257bs3&utm_campaign=post&utm_medium=web&showWelcomeOnShare=false

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