Join Casey Roberts, Founder of STAT Recovery Services, as he uncovers how suppliers lose revenue through deductions, chargebacks, and other opportunity areas within the retail supply chain.

Casey breaks down real-world insights on thinking like a retailer, preventing profit erosion, and optimizing the supplier-retailer relationship. From root cause analysis to strategic recovery tactics, you'll gain the tools to spot issues early, fix them permanently, and boost long-term profitability.

If you're doing business with major retailers, this podcast might reveal what you didn’t know you were missing—and what it’s really costing you.

What if there was a "third place" in retail media that went beyond product pages and high-level brand communications? Brad Godwin, SVP of CPG Partnerships at Breaktime Media, reveals how brands can create meaningful connections with shoppers through personalized digital experiences.

The retail landscape is evolving rapidly, with value now encompassing far more than just price. Today's consumers seek experiences, trust, and relationships with brands. Breaktime Media addresses this by building what Godwin calls "experiences you want to put on your fridge" – digital brand pages that combine personalization, storytelling, and seamless commerce.

For CPG brands facing complex product assortments, Breaktime's approach offers a compelling solution. Rather than overwhelming shoppers with options, their interactive quizzes and personalized recommendations help consumers quickly find the right products for their needs. This personalization drives tangible results, with an average $2.87 incremental return on advertising spend.

What makes Breaktime's model particularly attractive is its performance-based structure. They build brand experiences at no upfront cost, charging only for actual customer engagements. This "cost per human engagement" approach ensures brands pay for results, not just impressions.

Through a new partnership with Walmart Connect, Breaktime is also reimagining retail events by extending physical demonstrations into the digital realm. This allows brands to maintain deep customer connections while dramatically increasing reach and improving measurement.

At its core, Breaktimes philosophy centers on human connection. As Godwin thoughtfully notes in the episode, "We're all trying to do the same thing – we want connection with each other, we want to be known, we want to be seen and loved." In an increasingly digital retail world, perhaps that human element matters most of all.

Ready to transform how customers experience your brand online? Discover how personalized digital experiences can drive meaningful engagement and conversion for your products.

Radio personality Jon Williams opens up about the art of authentic endorsements and his journey from failed baseball aspirations to becoming one of Northwest Arkansas' most recognizable voices. Williams shares how he pioneered a unique business model where he receives no salary from his radio station, instead earning his living entirely through commissions from brand partnerships.

What sets Williams apart isn't just his entrepreneurial approach, but his unwavering commitment to exclusivity. While most radio personalities might promote competing businesses on the same day, Williams maintains strict brand category exclusivity. "I won't have competing brands on my show," he explains, creating tremendous value for his 26 partners ranging from local businesses to national giants like Nestlé and Coca-Cola. This exclusivity has fostered remarkable loyalty, with many partners renewing year after year.

The turning point in Williams' career came from advice given by the late Cameron Smith, a legendary figure in Northwest Arkansas' business community. "John, you're a brand," Smith told him. "Build your brand. Don't build anyone else's brands, but yours and people that pay you to build theirs." This perspective shift transformed Williams' approach, helping him understand that his greatest asset was authenticity - only endorsing products he actually uses and believes in.

Williams also shares his deep connection to Northwest Arkansas, from emceeing charity galas that have raised millions for causes like type 1 diabetes research to his role announcing University of Arkansas sports. Through it all, his philosophy remains steadfast: real value comes from genuine relationships, not just transactions. For anyone looking to build a personal brand or create lasting business partnerships, Williams' journey offers a masterclass in the power of authenticity and strategic exclusivity.