Learn how to train AI agents to write like you, create content, and scale marketing fast—no tech skills needed. With expert tips from Chase Hannigan for small teams and founders.

• (00:00:00) - AI Agents
• (00:01:21) - What Is an AI Agent? (Chase Hannigan)
• (00:04:18) - What is the role of the large language models in AI agents?
• (00:05:31) - Small Business Network: How to Train and Manage Digital Agents
• (00:07:46) - What's the Biggest Confusion People Have About AI Agents?
• (00:12:42) - How AI Agents Are Shaping Business Operations
• (00:15:38) - What Types of AI Agents Are Best Suited For?
• (00:18:34) - What industries are seeing the most disruption from AI?
• (00:20:00) - How Can AI Agents Help Businesses Scale without Hiring Specialists
• (00:22:28) - What are some of the challenges that businesses, you know, could
• (00:24:46) - How AI Agents Are Revolutionizing Marketing
• (00:30:56) - What Role Do Agents Play in Optimizing Ad Spend?
• (00:31:43) - Are AI Content Agents Inauthentic?
• (00:35:06) - Are We Ready for AI in Healthcare?
• (00:37:10) - AI Agents: The Future of Coding
• (00:39:43) - How to Train an AI Agent to Write Marketing Content
• (00:40:58) - AI Business Startups: Best Tools
• (00:41:56) - How Can AI Agents Enpower Small Businesses?
• (00:44:42) - How AI Agents Will Affect Your Marketing
• (00:46:06) - Where to Start Exploring AI in the Future
• (00:48:19) - Street Level Marketing: Small Businesses

Learn how to build, staff, and scale behavioral health call centers with empathy, smart tech, and trust-driven marketing that turns leads into lasting outcomes.

• (00:00:00) - Street Level Marketing: Build a Call Center
• (00:01:14) - How to grow a call center in the behavioral health field
• (00:02:53) - In-House vs Out-Of-House IT: Control vs
• (00:04:38) - What compliance concerns are there, you know, in the behavioral health
• (00:09:53) - Are We Ready for AI-based Admissions Reps?
• (00:12:32) - What Do You Look For In A Call Center Hiring?
• (00:18:51) - CRM and Workflows: How To Scale?
• (00:23:46) - What Marketing Channels Have Generated the Best ROI?
• (00:27:43) - How Do You Build a Call Center for Behavioral Mental Health?
• (00:33:29) - KPIs for Behavioral Healthcare Call Centers
• (00:35:35) - How Does the Call Center Play a Role in Patient Retention?
• (00:38:01) - How to Train Lead Agents for Referral Relationships
• (00:39:45) - Physicians on Follow-Up Calls
• (00:41:12) - How to Turn Clients Into Referral Sources
• (00:42:21) - How to Manage the Call C cadence
• (00:45:21) - How to Get a Consultation from Samuel Z. Epstein

Discover how Halo by CM.com automates support, boosts CX, and protects data—AI agents built for scale, ethics, and results without code.

• (00:00:00) - A AI Agent
• (00:01:27) - What is an AI Agent?
• (00:06:38) - What are some of the key components that make an AI agent effective
• (00:07:48) - Will AI Enable More Human Approvals for Travel?
• (00:09:33) - What are some of the common misconceptions about AI Agents?
• (00:11:45) - What Inspired the Development of Halo?
• (00:14:11) - How Halo Works: Integrating with Business Systems
• (00:19:50) - Do you provide support for Halo?
• (00:22:57) - AI Agents Improve Customer Service
• (00:28:22) - What are some of the challenges a business might face during the initial
• (00:31:18) - How AI Agents Can Help Your Marketing
• (00:35:06) - Cognitive Agents: The Future of Business
• (00:39:06) - Ethical Considerations for AI Agents
• (00:45:27) - A Day in the Life of Agentic AI