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Trust the Process (Management): All About the Modern World of CRM with Wendy Wylde

Trust the Process (Management): All About the Modern World of CRM with Wendy Wylde

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À propos de cet audio

I talked with an implementation consultant about how to best leverage your law firm CRM.

Episode Highlights

03:32 - Wendy Wylde’s approach to problem-solving.

05:26 - Transition from Lawmatics to independence.

06:33 - From chemistry teacher to legal tech consultant.

09:36 - Importance of starting with simple automations.

11:02 - Overcoming resistance to automation in law firms.

13:47 - Documenting processes for a predictable outcome.

16:46 - The significance of CRMs for law firms.

19:04 - Using data for better firm reporting.

21:40 - Business versus legal-specific CRMs.

23:35 - Standard operating procedures as business assets.

25:05 - Potential AI innovations in CRMs.



Episode Resources

  • Connect with Jared Correia

  • jared@redcavelegal.com

  • https://redcavelegal.com/

  • https://www.linkedin.com/in/jaredcorreia

  • https://twitter.com/RedCaveLegal

  • www.linkedin.com/in/jaredcorreia/

  • Connect with Wendy Wylde

  • https://www.linkedin.com/in/wendy-wylde/

  • https://matterflowadvisors.com/

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