Épisodes

  • Cheap Wine, Good Cigars and Forensic Evidence. The Influence of Biases with Jeff Kukucka, PhD.
    Jun 5 2024

    Does expensive wine taste better? Can you tell if somebody is lying to you? Is bitemark evidence reliable?

    In this episode of the Truth Be Told podcast, host Dave Thompson interviews Dr. Jeff Kukucka, a psychologist specializing in using his expert, scientific approach to impacting the criminal justice system. They discuss topics such as forensic sciences, bias, and the impact of expectations on perception. They highlight the limitations and potential errors in visual forensic sciences, such as facial recognition and pattern matching disciplines. They also explore how biases and expectations can influence behavior and decision-making in investigations and interviews. The conversation emphasizes the importance of relying on relevant information and avoiding irrelevant distractions. In this conversation, Jeff Kukucka and Dave Thompson discuss the impact of bias in everyday life, including choosing the right cigar and how much to pay for your favorite wine. They highlight the importance of avoiding information overload and focusing on relevant evidence. They also discuss the need for clear communication and collaboration between investigators and forensic experts. The conversation touches on topics such as the influence of bias in decision-making, the role of cognitive biases in everyday life, and the challenges of addressing bias in the criminal justice system. Overall, the conversation emphasizes the need for standardized procedures, intervention to mitigate bias, and continuous improvement in forensic practices.

    Truths:

    • Forensic sciences encompass a range of disciplines, including biological, chemical, medical, and pattern matching disciplines.
    • Visual forensic sciences, such as facial recognition and pattern matching, heavily rely on human judgment and can be prone to errors.
    • Biases and expectations can influence behavior and perception, leading to self-fulfilling prophecies.
    • People are not good at detecting lies, and common myths about nonverbal behavior are not reliable indicators of truthfulness.
    • Relying on relevant information and avoiding irrelevant distractions is crucial for making accurate decisions in investigations and interviews.
    • Avoid information overload and focus on relevant evidence in forensic science and investigative practices.
    • Clear communication and collaboration between investigators and forensic experts are crucial for accurate decision-making.
    • Bias is a natural human tendency and should be addressed through standardized procedures and intervention.

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    1 h et 3 min
  • Building Relationships Through Effective Communication: A Sales Therapy Session with McKenah Elizabeth
    May 22 2024

    Not your typical "salesperson" - this episode of Truth Be Told features McKenah Elizabeth, a full-time content creator, discusses sales, communication, and building rapport in this episode. She shares her journey from being an elementary education teacher to entering the sales industry. McKenah emphasizes the importance of communication and adaptability in sales, regardless of the product or service being sold. She provides insights on building rapport, asking open-ended questions, and genuinely listening to customers. The conversation also touches on the similarities between sales and recruiting, as well as the value of curiosity and deep conversations in building relationships. In this conversation, McKenah and Dave discuss the application of sales techniques in personal life, the importance of mentorship, evaluating success in sales conversations, and handling resistance from potential customers. They also touch on the challenges faced by women in sales and the power of belief in selling. McKenah shares her experience as an influencer and the importance of building relationships and promoting the benefits of products.

    Truths:

    • Sales is more than just convincing someone to buy something; it involves effective communication and building rapport.
    • The approach to sales may vary depending on whether the product or service is being sold, with services often requiring a stronger focus on building relationships.
    • Building rapport involves showing genuine interest, letting down your guard, and using humor to break down barriers.
    • Asking open-ended questions and actively listening to customers can lead to deeper conversations and a better understanding of their needs.
    • Having a framework for conversations can be helpful, but it's important to be adaptable and flexible in order to truly connect with customers.
    • Deep conversations and genuine curiosity can lead to more meaningful relationships and a more interesting conversation. Sales techniques can be applied in personal life and communication style.
    • Mentorship and feedback are crucial for personal and professional growth.
    • Success in sales conversations can be measured beyond closing deals.
    • Handling objections and resistance requires embracing and affirming the concerns.
    • Being genuine, embracing objections, and showing humanness are key in communication.
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    43 min
  • Turning Secrets into Superpowers through Storytelling. The Importance of Empathy with Lauren Brill.
    May 8 2024

    Lauren Brill, founder of The Unsealed, discusses her career path and how her sociology background has influenced her work. She shares her experiences working in sports broadcasting, including her time with the NBA and WNBA. Lauren emphasizes the importance of following your passion and being true to yourself in your career choices. She also talks about the challenges of conducting interviews and the genuine interactions she has had with athletes. Lauren expresses her admiration for female athletes and the need for continued support and recognition of their talents. Lauren Brill shares her journey of storytelling and creating a platform for people to share their stories through her company, The Unsealed. She emphasizes the power of vulnerability and the impact it can have on both the storyteller and the audience. The book, Unseal Your Superpowers, features letters from various individuals, including athletes, coaches, and wrongfully convicted individuals, sharing their personal experiences and inspiring others. The platform provides a safe space for people to share their stories and connect with others who have had similar experiences. The key takeaway is that whatever hurts you in life doesn't have to hold you back, and by sharing your story, you can inspire and empower others.

    Truths:

    • Follow your passion and be true to yourself in your career choices.
    • Genuine interactions with athletes can lead to meaningful stories.
    • Female athletes deserve support and recognition for their talents.
    • Showing up and being a true supporter is more important than just talking about support.
    • Vulnerability and sharing personal stories can be empowering and inspiring.
    • The Unsealed provides a platform for people to share their stories and connect with others.
    • The book, Unseal Your Superpowers, features letters from various individuals sharing their personal experiences.
    • Whatever hurts you in life doesn't have to hold you back; follow your dreams and give it your all.
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    48 min
  • Is it a job interview or an interrogation? Studying the science of Interviewology with Anna Papalia.
    Apr 24 2024

    In this episode, Dave Thompson interviews Anna Papalia, author of Interviewology, about the art of interviewing. Anna shares her background in talent acquisition and her realization that there was a lack of research-backed tools to teach people how to interview. She developed the concept of interview styles, which include charmers, challengers, examiners, and harmonizers. Anna emphasizes the importance of self-awareness in interviews and how understanding your own interview style can help you adapt to different interviewers. She also discusses the scientific validation of Interviewology and the fear that many people have when it comes to job interviews. The episode concludes with a discussion on seeking feedback and the importance of authenticity in interviews. She also draws parallels between interviewing and dating, highlighting the need for self-awareness in both contexts. The conversation explores the use of scripts in interviews to mitigate bias and ensure structure. Anna emphasizes the importance of addressing failures and weaknesses honestly and using them as opportunities for growth. The conversation concludes with a discussion on the significance of asking thoughtful questions as a job seeker and the universal truth that different interview styles can complement each other.

    Truths:

    • Self-awareness is crucial in interviews. Understanding your own interview style can help you adapt to different interviewers and improve your performance.
    • There are four interview styles: charmers, challengers, examiners, and harmonizers. Each style has its own strengths and preferences in interviews.
    • Interviewing is an artificial event where the power dynamics can change quickly. Both job seekers and hiring managers can benefit from understanding their own interview style.
    • AI and applicant tracking systems have limitations in evaluating candidates. Authenticity and self-knowledge are more important than using scripted answers or relying on technology. Authenticity is crucial in job interviews, and being yourself can lead to success.
    • Interviewing and dating share similarities, such as the need for self-awareness and the ability to answer questions about oneself.
    • Using scripts in interviews can help mitigate bias and ensure a structured process.
    • Addressing failures and weaknesses honestly and discussing what you have learned from them is important in interviews.
    • As a job seeker, asking thoughtful questions demonstrates curiosity and can help you assess the fit of the job and company.
    • Different interview styles can complement each other, and we can benefit from being open-minded and learning from others.
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    50 min
  • Leading with Humility and Recruiting for Character: A Story of Never Giving Up with former NFL player, Don Beebe
    Apr 17 2024

    In this episode of the Truth Be Told podcast, host Dave Thompson interviews former NFL player Don Beebe. The conversation focuses on communication, both internally and externally, and how it has played a significant role in Beebe's career and life. Beebe shares stories about his journey to the NFL, including a pro day experience that led to his pro career starting before he played a down in college football. He also discusses his first NFL catch and the pressure and anxiety that came with it. Throughout the conversation, Beebe emphasizes the importance of seizing opportunities, staying prepared, and maintaining a strong sense of identity and humility. Don Beebe discusses the importance of teamwork, character, and resilience in achieving success in sports and in life. He shares the story of the Buffalo Bills' historic comeback in the playoffs and how their never-give-up mentality and strong team culture played a crucial role. Beebe also reflects on his own experiences, including the iconic play where he chased down Leon Lett to prevent a touchdown. He emphasizes the power of faith, contentment, and internal reflection in fighting our battles. Beebe's discusses his youth development program, “House of Speed” and his message to parents in supporting their children while keeping perspective and focusing on character development.

    Truths:

    • Seize opportunities and be prepared for them, as you never know when they will come.
    • Maintain a strong sense of identity and know what truly matters to you.
    • Humility is a key quality of great leaders and can have a significant impact on relationships and team chemistry.
    • Communication is essential in building strong relationships and creating a positive team culture.
    • Chemistry and camaraderie among teammates are crucial for success in sports and other areas of life.
    • Teamwork, character, and resilience are essential for success in sports and in life.
    • A strong team culture and never-give-up mentality can lead to remarkable comebacks.
    • Faith can provide strength and guidance in challenging situations.
    • Contentment and focusing on character development are keys to long-term success.

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    57 min
  • Applying the Disciplined Listening Method to Effective Communication with Michael Reddington, CFI
    Apr 10 2024

    In this episode, Dave Thompson interviews Mike Reddington, an expert in effective communication techniques. They discuss various topics related to communication, including teaching and mentoring, moving people from resistance to commitment, building credibility and trust, and minimizing internal distractions. They also explore the importance of understanding the other person's perspective, anticipating resistance in conversations, and creating a positive experience for others. The conversation highlights universal truths of conversation and provides valuable insights for improving communication skills. In this episode, Michael Reddington discusses the importance of disciplined listening and shares insights from his book 'Disciplined Listening'. He emphasizes the role of empathy in effective listening and provides practical tips for overcoming barriers to listening. Reddington also explains the four steps of disciplined listening and highlights the importance of applying this skill in various contexts.

    Truths:

    • Teaching and mentoring are important aspects of effective communication.
    • Moving people from resistance to commitment requires building trust and credibility.
    • Reacting reflectively, rather than reflexively, can lead to better communication outcomes.
    • Minimizing internal distractions and focusing on the other person's perspective can improve communication.
    • Creating a positive experience for others and anticipating resistance can lead to more successful conversations. Disciplined listening is a crucial skill for effective communication and building relationships.
    • Empathy plays a significant role in listening and understanding others.
    • Overcoming barriers to listening, such as distractions and biases, is essential for improving listening skills.
    • The four steps of disciplined listening include preparing to listen, focusing on the speaker, interpreting the message, and responding appropriately.
    • Disciplined listening can be applied in various contexts, including personal relationships, professional settings, and negotiations.
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    46 min
  • The Truth behind Torture and Counterterrorism: Exploring Evidence-based Practices with Mark Fallon.
    Apr 3 2024

    In this conversation, counterterrorism expert Mark Fallon discusses the evolution of interrogation techniques and the importance of building rapport in obtaining accurate and reliable information. Fallon provides insight from his experience in high-profile terrorism investigations including the USS Cole and World Trade Center bombings as well as interrogations at Guantanamo. He highlights the shift from confession-driven methodologies to relationship building techniques, emphasizing the role of empathy in high-pressure interrogations. Fallon also addresses the need for improved interview training in law enforcement and the recognition of inept practices that have led to miscarriages of justice. Overall, the conversation emphasizes the importance of effective and ethical interrogation practices in obtaining actionable intelligence. This conversation explores the consequences of interrogational abuses, the opposition to coercive methods, the need for research in interrogation, the importance of depressurizing the interrogation environment, and the integration of science into practice.

    Truths

    • Building rapport and treating suspects with respect is essential in obtaining accurate and reliable information during interrogations.
    • Empathy is a crucial trait for interrogators, as it helps to establish trust and disarm resistance strategies.
    • The shift from confession-driven methodologies to relationship building techniques has proven to be more effective in obtaining actionable intelligence.
    • Law enforcement agencies need to prioritize interview training and embrace the body of research available in the psychological sciences to improve interrogation practices.
    • Interrogational abuses can lead to unreliable information and intelligence.
    • Opposing coercive methods is essential to protect human rights and uphold the constitution.
    • Research plays a crucial role in improving interrogation practices.
    • Depressurizing the interrogation environment can lead to more effective and truthful information.
    • Integrating scientific knowledge into interrogation training can enhance effectiveness.
    • Policing with virtue is a step towards community-embraced policing.
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    58 min
  • Behind the Badge: Crisis Communication and Mental Wellness with Former Police Chief Kristen Ziman
    Mar 27 2024

    Former Police Chief of Aurora, IL, Kristen Ziman, discusses her career in law enforcement and the importance of effective communication in crisis situations with host, Dave Thompson. She shares her experiences leading during a mass shooting and the COVID-19 pandemic, highlighting the need for preparation and open communication channels. Ziman emphasizes the significance of managing upwards and creating an environment where feedback is valued. She also discusses the challenges faced by law enforcement officers and the importance of maintaining a high standard of performance. In this conversation, Kristen discusses the importance of effective communication and leadership during challenging times, such as the COVID-19 pandemic and the aftermath of George Floyd. She emphasizes the need for trust, autonomy, and open communication in law enforcement and community relationships. Ziman shares her experiences of dealing with high emotional states and the challenges of public communication as a leader. She also highlights the importance of creating a culture that encourages dissent and accountability, as well as destigmatizing mental health in law enforcement. Ultimately, Ziman encourages individuals to tap into the power of optimism and take control of their own future.

    Truths:

    • Effective communication is crucial in crisis situations, and leaders must prioritize internal communication with their team before addressing external stakeholders.
    • Preparing for the unexpected is essential, and organizations should regularly assess their readiness for potential crises.
    • Open and honest communication is key to building trust and maintaining a positive organizational culture.
    • Leaders should actively seek feedback from their team and create an environment where employees feel comfortable expressing their concerns and ideas. Effective communication and leadership are crucial during challenging times.
    • Trust and autonomy are key factors in building strong relationships between law enforcement and the community.
    • Leaders should be open to dissent and create a culture that encourages accountability.
    • Destigmatizing mental health is important in law enforcement and other professions.
    • Optimism and taking control of the future can lead to positive change.

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    48 min