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Veterinary Viewfinder Podcast

Veterinary Viewfinder Podcast

Auteur(s): Dr. Ernie Ward & Beckie Mossor RVT
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 Weekly podcast dedicated to "tackling the toughest topics in veterinary medicine." Hosted by veterinarian Dr. Ernie Ward and registered veterinary technician Beckie Mossor. Candid, irreverent, provocative, educational, and occasionally funny conversations about issues that impact the veterinary profession. Non-stop since 2016.Copyright Dr. Ernie Ward & Beckie Mossor, RVT Gestion et leadership Hygiène et mode de vie sain Troubles et maladies Économie
Épisodes
  • Who’s Protecting Vet Assistants? The Push for Credentialing, and the Oversight Gap

    Who’s Protecting Vet Assistants? The Push for Credentialing, and the Oversight Gap
    Jul 23 2025
    As some states roll out veterinary assistant credentialing programs, a critical question emerges: Who’s actually overseeing these initiatives, what are their future goals, and are they helping or hurting the profession? In this episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, examine the growing movement to credential veterinary assistants without consistent regulatory oversight, clear practice act integration, or protections for the assistants themselves. Focusing on emerging programs in states like Texas, Ward and Mossor question whether we're building sustainable career pathways or setting assistants up for burnout and backlash. Are financial incentives for third-party training programs taking priority over educational quality and long-term workforce needs? And how do these new assistant titles intersect (or conflict) with existing RVT, LVT, and CVT credentials? This conversation challenges veterinary professionals, educators, and policymakers to consider what genuine credentialing should entail: regulated, inclusive, and grounded in a framework that supports the entire team. Without structure and oversight, well-meaning reforms can deepen division, confuse the public, and erode trust within clinics. If you care about career advancement, team cohesion, and the future of veterinary support staff, this is a conversation you can’t afford to ignore.
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    26 min
  • You Talk Too Much: What Really Happens When Vet Techs Speak Up

    You Talk Too Much: What Really Happens When Vet Techs Speak Up
    Jul 17 2025
    A technician catches a medication error and speaks up, only to be told later, “You talk too much.” In this powerful episode of The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, confront one of the most damaging cultural issues in veterinary medicine: punishing staff for doing the right thing. The conversation goes beyond this single story to tackle the widespread discomfort around giving and receiving feedback in veterinary clinics. What happens when your workplace isn't psychologically safe? How do we unintentionally silence the very voices that protect patients and improve care? Ward and Mossor dive into what it means to foster a culture of safety, where feedback is seen as a strength, not a threat. They offer practical communication tips, discuss system-based error prevention strategies, and challenge clinic leaders to create environments where speaking up is not only allowed but also expected. This isn’t just about error prevention; it’s about protecting your team, your patients, and your practice culture from avoidable harm. If you're a veterinary professional who's ever felt dismissed, discouraged, or afraid to speak up, this episode is your validation and your call to action.
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    23 min
  • Personal Life, Public Fallout: How Veterinary Clinics Can Prepare for Online Scandals

    Personal Life, Public Fallout: How Veterinary Clinics Can Prepare for Online Scandals
    Jul 9 2025
    What if one of your employees goes viral on TikTok... for all the wrong reasons? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, dive into a modern dilemma facing every veterinary clinic: what happens when an employee’s personal behavior triggers public outrage, and suddenly your phones are blowing up with angry calls? Inspired by a real-world Fourth of July viral incident (yes, involving antipasto salad), Ward and Mossor explore how personal conduct outside of work is increasingly spilling into the professional arena. They discuss the legal, ethical, and emotional chaos that can follow, and how practice managers and clinic owners can proactively prepare for it. This conversation goes far beyond animal-related controversies. From racist remarks and political opinions to OnlyFans accounts and internet mob justice, today’s episode tackles the complex intersection of social media, privacy, team culture, and mental health. You’ll hear practical advice for building internal response plans, supporting affected staff, protecting your clinic’s reputation, and knowing when it’s time to call an attorney. Because in 2025, being unprepared isn’t just naïve, it could be dangerous.
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    25 min

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