• Managing Client Disputes | Client Management Strategies for Freelance Creatives, Designers & Artists (An Original CreativesEd® + What Would Sheila Say?® Podcast)

  • Auteur(s): Sheila M. Wilkinson LMSW Esq.
  • Podcast

Managing Client Disputes | Client Management Strategies for Freelance Creatives, Designers & Artists (An Original CreativesEd® + What Would Sheila Say?® Podcast)

Auteur(s): Sheila M. Wilkinson LMSW Esq.
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  • Résumé

  • Are you a creative professional looking for practical and simple strategies to set clear boundaries with clients and to make good decisions for yourself and your career without biting the hand that feeds you? If so, then you're in the right place! Let's build you a more Joyful and Thriving™ life! We all want a career we can enjoy and feel good about, regardless of whether we’re employed, a freelancer, self-employed, or even own our own business. Clarity of who you are, what you want, and why you want it is at the heart of an amazing career as a creative professional. You've got to feel confident in setting the right boundaries and expectations with clients from the get-go, and I am here to help you do exactly that! This podcast gives you the business, legal, interpersonal, and conflict resolution foundations that you need so you don't have to Google it. I’m even giving you specific prompts that will help you make aligned decisions about the clients, creative briefs, and compensation you want in your career. I've been told I am a breath of fresh air, a mix of punk rock therapy and badass business mom, and the patron saint of troublemakers. I don’t want you to follow the status quo - I want you to EXCEED the status quo. My focus is helping you be a joyful, laughter-filled, healthy human, who attracts the right people, projects, and pay you really want. I've been living on two continents for over 18 years, I make sleep my priority, and more than anything else: I want you to know that the life you always thought you'd have by now is so much closer than you think! Each episode will help you reflect (intellectually), ask you questions you might not have realized you needed the answers to (emotionally), and then help you connect the two so you can get clarity about your next step when handling a client issue and then preventing it the next time. My mission is to help you get the clarity, confidence, and courage you need to build your creative life exactly how you want it, no matter what. ------------------------- 🥰 Find out more about what working with me looks like at sheilawilkinson.com and follow me over on Instagram @sheilamwilkinson 💌 Grab my FREE Plug and Play Email Templates for telling people what you need without burning bridges at sheilawilkinson.com/scripts “Managing Client Disputes” is an Original CreativesEd® and What Would Sheila Say?® Podcast. All Rights Reserved, Worldwide.
    Copyright © Wilkinson / CreativesEd® & What Would Sheila Say?® are Registered Trademarks, Protected by Federal Law. Reproduction, derivative works (including parodies), distribution, public performance and/or display of works is strictly prohibited.
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Développement commercial et entrepreneuriat Gestion et leadership Économie
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Épisodes
  • Plug Your Contract Gaps… Before They Bite! {Ep. 82}

    Plug Your Contract Gaps… Before They Bite! {Ep. 82}
    May 4 2025

    If you’re afraid that your client contract has some hidden pitfalls and maybe one day, it’s all going to blow up in your face, then today’s episode is for YOU!

    Today, we’re talking about when you don't know, what you don't know. It’s not about the right legal wording. And it's even less about what you actually SAY in your contract. What matters more is what’s MISSING from your contract.

    Today, I dive deep into how to spot what's missing and provide you with a free tool to help plug those holes and fill those gaps. Hear my story of a client who led me on a literal courtroom chase and what I learned from it about making client expectations crystal clear. Listen to find out why most problems arise from what isn't in your contracts, and how you can avoid common pitfalls by being prepared, setting clear expectations, and always staying ahead of potential problems.

    • 00:05 The Importance of Missing Contract Clauses
    • 01:46 A Personal Story: The Courtroom Chase
    • 05:52 Lessons Learned and Contract Essentials
    • 09:31 Common Client Issues and Contract Solutions
    • 19:55 Real-Life Example: Bob's Contract Nightmare
    • 28:58 Final Thoughts and Action Steps

    Resources

    • Free Interactive Guide: “12 Simple Tweaks to a Clearer Client Contract”
    • Get on the Waitlist for the 8-Week Contracts Course
    • Episode 32 - What You Need to Know Before You Sign: Contracts Basics - Including Podcast Contracts, too! (Part 1)
    • Episode 33 - When to Enforce Your Agreements: Contracts Basics (Part 2)
    • Episode 34 - Resolving Contract Disputes: Contracts Basics (Part 3)
    • Episode 35 - Drafting Your First Contract: Contracts Basics (Part 4)
    • Episode 36 - My Top 5 Tips for International Work: Contracts Basics (Part 5)

    >>>

    Hi! I’m Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I’m proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

    Instagram: @sheilamwilkinson | LinkedIn

    Rate on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for a future episode!
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    31 min
  • Unmasking Your True Self: A Guide for Creatives {Ep. 81}

    Unmasking Your True Self: A Guide for Creatives {Ep. 81}
    Apr 19 2025

    If you’re a self-defined people-pleaser, struggling with your identity as a Creative, then this episode is for you. I’m diving deep into what it means to be YOU.

    We'll explore how creatives like you are often taught to think and feel a certain way, which leads to a disconnect between their intellectual and emotional selves. I'll share three startling statistics about the struggles many face with identity, self-worth, and confrontation, and how these affect creatives specifically.

    Through a bit about my own personal journey and incorporating professional insights, we'll uncover the importance of listening to your body's true desires and how to overcome external validation and people-pleasing habits. This episode is all about finding the courage to embrace your true self, set boundaries, and live a life full of joy and authenticity.

    • 02:01 Understanding Identity Struggles
    • 02:38 The Pressure to Prove Yourself
    • 03:43 Confrontation and Truth
    • 04:58 Personal Journey and Realizations
    • 07:49 Breaking Free from Expectations
    • 10:20 Embracing Your True Self
    • 15:12 Practical Steps to Reconnect
    • 18:26 The Bigger Picture

    Resources

    • Your Next Step: Book a free call with me to chat about creating YOUR plan
    • Free Interactive Guide: “12 Simple Tweaks to a Clearer Client Contract”
    • Scripts for what to say when you need more space and time
    • Get on the Waitlist for the 8-Week Contracts Course
    • A Picture’s Worth a Thousand Words: The Statistics

    >>>

    Hi! I’m Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I’m proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

    Instagram: @sheilamwilkinson | LinkedIn

    Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!
    Voir plus Voir moins
    23 min
  • The Art of Saying No: Mastering Client Boundaries as a Creative {Ep. 80}

    The Art of Saying No: Mastering Client Boundaries as a Creative {Ep. 80}
    Apr 6 2025

    If you’re a self-proclaimed people-pleaser and having a hard time sticking to boundaries with your clients, then this episode is for you!

    In this episode, I’m diving deep into the crucial topic of boundaries and am sharing a very personal, life-changing experience that very few people in the world know - it became the impetus for starting my own personal journey of overcoming trauma and learning to set boundaries. I’ll also discuss the importance of respecting and enforcing boundaries, providing practical advice on how to set and maintain them, particularly through contracts and daily interactions.

    Tune in to learn practical strategies for achieving a more harmonious, Joyful and Thriving™ creative life!

    • 01:57 Personal Story: Learning Boundaries the Hard Way
    • 05:21 Connecting Personal Boundaries to Professional Life
    • 09:16 Practical Tips for Setting Boundaries
    • 13:20 The Role of Contracts in Enforcing Boundaries
    • 20:24 Final Thoughts and Homework

    Resources

    • Free Interactive Guide: “12 Simple Tweaks to a Clearer Client Contract”
    • Scripts for your Out of Office / Auto-Responder when you need more time
    • Get on the Waitlist for the 8-Week Contracts Course!

    >>>

    Hi! I’m Sheila, your guide to a Joyful and Thriving™ creative life! I have lots of titles: attorney, social worker, coach, consultant, keynote speaker, educator. And while I’m proud of those titles, I am a human first and a title second – just like you. I want to help you reset expectations, set boundaries, and make aligned decisions, so you can streamline and focus your energy on the people, projects, and pay that actually matter to you.

    Instagram: @sheilamwilkinson | LinkedIn

    Rate this podcast/episode on Apple Podcasts, or leave feedback here, and be sure to leave me a voice note with a question for me to answer in a future episode!
    Voir plus Voir moins
    29 min

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