
Why Safe Teams Fail—and How to Lead for Real Innovation | Stephanie Chung | 665
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What happens when every member of your team thinks, works, and communicates differently? Do you see chaos—or do you see opportunity?
In this episode of Leveraging Thought Leadership, Peter Winick sits down with Stephanie Chung, bestselling author of "Leading People Who Are Not Like You" and a pioneering executive in the aviation industry. Stephanie challenges leaders to move beyond surface-level diversity and embrace the reality that every team is built on differences—in age, gender, culture, abilities, experiences, and thinking styles.
Her thought leadership reframes leadership for today’s workplace. This isn’t about DEI checkboxes. It’s about ROI. Leaders who know how to harness diverse perspectives build stronger, more innovative, and more resilient organizations. Stephanie introduces her ALLY framework—Ask, Listen, Learn, and then act—to help leaders cut through the noise and lead with both head and heart.
She points out that too many leaders default to “safe teams” where everyone looks different but thinks the same. Safe teams don’t innovate. They underperform. Great leadership requires stepping into the challenge of managing complexity and difference. Stephanie’s work equips executives with the tools and mindset to do just that.
Stephanie also highlights the real business case. Diverse teams deliver better outcomes, but only when leaders develop the skill—and courage—to engage differences instead of ignoring them. Her book and keynotes are sparking a movement that’s helping organizations move past fear of mistakes and into a more open, adaptive, and human style of leadership.
If you lead people—and especially if they’re not like you—this conversation will challenge your assumptions and expand your playbook for growth.
Three Key Takeaways:
• Safe teams underperform — When everyone thinks alike, innovation stalls. Real growth comes from embracing differences, not avoiding them.
• Leadership is about ROI, not DEI checklists — Diverse teams deliver stronger results, but only if leaders know how to harness and manage those differences.
• The ALLY framework matters — Ask, Listen, Learn, and then act. This simple model helps leaders navigate generational, cultural, and communication gaps effectively.
If Stephanie’s episode got you thinking about the challenges—and opportunities—of leading people who aren’t like you, then you’ll want to dive deeper with Lily Zheng’s episode on Diversity, Equity, and Inclusion Deconstructed. Both conversations cut through the noise and focus on what really drives results: leaders who can embrace differences, move beyond surface-level DEI checklists, and create teams that thrive. Where Stephanie gives you the ALLY framework to navigate everyday leadership dynamics, Lily brings a data-driven lens to diagnose what’s working and what isn’t inside organizations. Listen to both, and you’ll walk away with a sharper playbook for leading diverse teams, boosting innovation, and turning inclusion into real ROI.