Titres dans Mentorat et coaching

At 211 degrees, water is hot. At 212 degrees, it boils. And with boiling water comes steam. And steam can power a locomotive. The one extra degree makes the difference. This simple analogy reflects the ultimate definition of excellence. Because it's the one extra degree of effort, in business and life, that can separate the good from the great. The stories in 212 Service reflect real-life examples of companies that have taken their customer service to the next degree.

La mayoría de la gente con la que se encuentra John Maxwell tiene un sueño. De hecho, él ha preguntado a miles acerca de las aspiraciones más grandes que tienen. Algunos describen su sueño con gran entusiasmo y detalle. Otros se muestran reacios, casi avergonzados de hablar de ello. Independientemente de su celo o temor, la misma pregunta impulsa a cada persona que tiene un sueño: ¿Lo podré alcanzar?

Imagine if you had as much energy for your family at 8 p.m. as you have at the office at 8 a.m.? Whether or not you can hit a home run or run a marathon, this program will train you to perform at the highest possible levels in both your professional and family life.

Women are in the majority of the college-educated talent pool and are increasingly represented in positions of leadership in business and society. Why then are women withdrawing from top-tier positions in unprecedented numbers? The linear, unyielding, single-minded approach to success forged by men will never lead women and non-binary people to the heart of fulfillment. We are not designed for the straight and narrow path. In Spiraling Upward, Wendy Wallbridge offers a step-by-step roadmap for professionals to unlock their power and achieve success on their own terms.

This audiobook focuses on building a culture of resilience by hiring and developing highly resilient people. It introduces the concept of Hormesis, where small amounts of stressors can have positive effects on individuals, and shows how Hormesis can be applied to businesses by encouraging individuals and teams to step outside their comfort zones.

Traditional talent processes served the purposes of the last decade, the last millennium even. But we have reached a point where people practices must become more human-centric, intelligent, more robust in their skills and capability matching, more learning and growth-oriented, more enabling, more rigorous in their transparency and inclusivity and better able to deliver the talent optimization that organizations will need in the coming decade. Organizations who are fair, transparent, inclusive, respectful of their people are the ones who will thrive into the future.

In a concise, easy-to-understand manner, the book reveals four mindsets (Be, Relate, Think, Inspire) that are most critical for individuals to experience deep, meaningful change, along with the process and tools for sparking their own powerful conversations to get the best out of themselves and those around them.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

The Power of Self Discipline will help you truly understand the underlying reasons why people succumb to their worst temptations and impulses, despite being rational humans. This book will equip you with actionable strategies to strengthen your willpower. You will find the strategies that are fully backed up by neuroscience and psychological researches conducted by self-control experts in the world.

Are you looking for a leadership model that is uncomplicated, easy to use and produces amazing results? If so, then Leading from the Back is for you! In it you will find everything you need to become a superstar leader. You will learn how to earn respect from your team members and help them in achieving the impossible. No more learning about numerous principles and laws of leadership. Just a three-part model that has an amazing track record of proven success.

10万部ロングセラー待望の最新版 部下との関わり方に悩んでいるリーダー必見！コーチングの基本概念「アクノレッジメント（承認）」の入門書

In The Art of Encouragement, renowned performance coach and keynote speaker Jordan Montgomery delivers a captivating story designed to walk the listener through a dramatic journey of heartfelt, easy-to-understand lessons about encouragement and its many facets.

Okay, so you believe in servant leadership. That's a great start. Congrats. Now, let me teach you a repeatable leadership process that you can implement today. Learn from my journey of working for great servant leaders, and take away the five anchors of servant leadership, and the behaviors that support them, to implement your own servant leadership process today. It's time.

Learn how to elevate your learning experiences and take your learners to new heights from the godfather of elearning, Michael Allen, as he revisits, challenges, and updates instructional design principles from the past 50 years.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

You have been hired by a company with big plans. They want to create a new family of products and have them ready for sale in just six months. They have just hired 75 recent graduate from ivy league colleges to do the work, and the company wants you to form them into five Scrum teams and manage them to meet the deadline. Dealing with 75 grass green developers is a tall order, but the company expects success. What should you do?

You are an Agile Coach and you have been retained by a small but successful start up company. They have achieved positive cash flow and are starting to grow. So far, so good! The investors are pressuring the company leadership to adopt more formal procedures. Specifically they would like the start up to submit a formal budget for the investors to approve. You have been asked to teach and coach the company leadership how budgeting works in an Agile context. What should you tell them?

Unstoppable takes the most valuable lessons and top commonalities from how to succeed and lays out the nine principles for unlimited success...in both business and in life. Proven by author Kelly Roach's award-winning career in corporate settings and as an entrepreneur, Unstoppable is set to inspire everyone from the new entrepreneur to the seasoned CEO.

Did Wall Street cause the mess we are in? Should Washington place stronger regulations on the financial industry? Can we lower unemployment rates by controlling the free market? Answer: no. Not only is free-market capitalism good for the economy, it is our only hope for recovery. As the nation’s longest-serving CEO of one of the top 25 financial institutions, John Allison has had a unique inside view of the events leading up to the financial crisis.

One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.