Résultats Éditeur "HarperCollins Leadership" dans Toutes les catégories

Written for leaders, aspiring leaders, and anyone who makes a difference in the lives of others, author and leadership expert Tim Irwin, PhD, examines how failures of character common to even the most capable individuals—including deficits in authenticity, humility, self-management, and courage—repeatedly lead to downfall.

Early on in the Microsoft story, Bill Gates and other key executives met to decide how they would incentivize employees to make a charitable impact. The status quo was to offer a small percentage of your paycheck as a pretax deduction to a charity selected by your company. Microsoft decided to so something revolutionary instead. The Purpose Mindset tells the inside story behind how Microsoft built its culture of giving.

Today, driving innovation from within an organization is the single most important factor for a company's success. In Disrupt-It-Yourself, Simone Ahuja delivers a clear and practical playbook for harnessing and cultivating this essential practice of "intrapreneurship". Based on hundreds of interviews as well as on her consulting work in Fortune 500 companies, Ahuja describes the competencies of successful intrapreneurs and how they must be supported - before they leave.

In a rapidly changing world filled with uncertainties, one thing remains crystal clear: customers are increasingly fickle and no longer care about loyalty to any particular company. In addition, many well-intentioned companies are falling short of customer expectations, despite every organization’s potential for excellence.

More than ever, people are looking for experiences, not products. And not just any experiences—but real ones that turn transactions into engagement and materialism into experimentalism. The pandemic has changed our view of the world, shifted us away from consumerism, and made us appreciate the basic human needs of finding balance and focus. In this new era, customer experience is not just a digital experience, but a perfect combination of real life and digital interaction.

Evolving from the premise that customers have always behaved more like cats than Pavlov's dogs, Waiting for Your Cat to Bark? examines how emerging media have undermined the effectiveness of prevailing mass marketing models. At the same time, emerging media have created an unprecedented opportunity for businesses to redefine how they communicate with customers by leveraging the power of increasingly interconnected media channels.

There are a host of neuroscientific explanations for why laughter makes us feel so great. Laughter triggers "feel good" chemicals in the brain which activate opiate receptors throughout your body and mind. Creating a workplace culture in which laughter is not only allowed but expected is an important step in building the trust, openness, authenticity, storytelling, and teamwork (TOAST) that are essential to any healthy collaborative environment.

Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith’s leadership development methodology in this practical and timely resource for leaders. Goldsmith believes that a leader’s job is to bring out the best in each team member and Language That Leads breaks down the ten core qualities of leadership, providing easy-to-follow implementation steps to express, observe, and project these qualities effectively through verbal and nonverbal communication.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction.

Authors Ron Hunter and Michael E. Waddell take a nostalgic look back into their childhood toy boxes to revisit the valuable leadership and life lessons we all unintentionally learned during playtime. While these lessons started in fun, as adults, we’ve complicated the principles of leadership—cluttering them with popular trends and theories. Toy Box Leadership clears away the clutter and takes listeners back to the simple and essential roots of the most effective and unchanging leadership best practices.

The Covid crisis has been a proving ground of sorts for business leaders, forcing them to adapt to new realities and unprecedented uncertainty. Leading through it has often been painful, but it’s also produced valuable lessons about rallying employees, navigating global pressures, and finding opportunity amid hardship. Leadership in Crisis profiles leaders of a range of business from auto giants like Telsa and General Motors to Moderna, the upstart that developed a Covid-19 vaccine, to a small grocery store in North Carolina.

Kate Isler navigated the male-dominated culture of the technology industry, breaking new global markets for Microsoft in their fast-paced, hyper-growth startup years in some of the most challenging regions in the world—all without a college degree or resources that many believe are necessary for success. Kate’s story is a fascinating adventure from her years as a naïve young adult through her unexpected global career at a time when corporations weren’t hiring women to represent their companies overseas.

You’re one of the forty-five percent of women who, after taking a career break, quickly discovered that the job search has changed rapidly in the last decade. With new modes of communication, rules of discoverability and expectations, this book lays out a clear path for anyone ready to re-enter the workforce. Getting started is much easier when you know what the first step should be. In Back to Business, career coaching and re-entry experts Nancy McSharry Jensen and Sarah Duenwald have put together a guide for women returning to the workplace.

With women leading only twenty-four Fortune 500 companies, female founders receiving only 2.2 percent of US venture capital, and the continued presence of sexual harassment and double standards, the gender gap continues to hinder the advancement of women in the professional world. In Digital Goddess, Montgomery-Brown - founder of Big Think, a collection of experts across all fields and disciplines that are either at the top of their field or disrupting it - shares her story in an entertaining and educational light.

You play it cool, letting your team take half days on Friday and overlooking the occasional latecomer to the office. You stand up for your people and make sure they know you’re there for them, but they still hate working for you. What gives? Well, you’re clearly screwing something up, and it’s time you find out what it is.

It’s the same cycle: You diligently sort through résumés to find the cream of the crop. You have amazing interviews and confidently land on the one, but two weeks into the job and the one turns out to be the wrong one. What gives? Well, you’re clearly screwing something up, and it’s time to find out what it is.

Organizational trauma takes many forms. It could be a pandemic that disrupts the way people work. An economic meltdown. An act of violence. A failed merger. A layoff - or continual threats of one. Whatever the scenario, events like these can traumatize leaders and employees, sending everyone into survival mode. Filled with tools and tactics, Trauma to Triumph is an organization-wide blueprint for navigating a future where we’ll likely experience one trauma or crisis after another.

Delane Parnell is not your typical tech entrepreneur. He was raised in a gang-riddled neighborhood on Detroit’s west side, bouncing between homes as his mother tried to make ends meet. Many of his closest friends and family members ended up in jail or dead. This makes it even more incredible that Delane became the 25-year-old founder and CEO of PlayVS, a Los Angeles company that is forever changing the gaming landscape in America.

To overcome the radically different challenges of inequity, division, and scarcity of resources that will only increase in the future, the most successful and valuable leaders are those with the traits to be rebuilders. Taking Charge of Change is written for anyone seeking to be the driver of real change and an integral part of rebuilding the structures and foundations of American communities and companies throughout the decade ahead.

Surveys show that more than 40 percent of employees report seeing ethical misconduct at work, and most fail to report it - killing office morale and allowing the wrong people to set the example. Collegiate professor G. Richard Shell has heard work misconduct stories from his MBA students which inspired him to create this helpful guide for navigating these nuances.