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Customers can be a mystery. Despite the availability of more data than ever before, everyone, from the CEO to salespeople in the field, struggles to understand who their customers really are, what they want, why they lose them, and how to regain them. To crack the case, start thinking like a market detective. David Scott Duncan shows how in his entertaining story of Tazza, a fictional chain of cafes with declining sales and leaders urgently seeking to understand why.

Brother Lawrence was a 17th century Christian who had a dramatic spiritual awakening at the age of 18. Seeing a tree in winter, his soul suddenly opened to the presence of God. Within six years he had entered a Carmelite monastery in Paris, where he worked chiefly in the kitchen, cooking and cleaning. He practiced a simple and natural method. He merely turned his attention to the Divine Presence available at all times during any activity. He reports that he was as fully present with God while washing dishes in the kitchen as he was when partaking of the sacrament in worship.

Crishell "Shell" McMillan sees the cancellation of her TV series as a blessing in disguise. The former actress can now take over her late aunt's pet shop, the Purr N Bark, and do something she loves. While getting the shop ready for re-opening, Shell is asked to loan her aunt's Cary Grant posters to the local museum for an exhibit. She finds the prospect exciting - until a museum board member, who had a longstanding feud with Shell's aunt, votes against it.

Growing up with a mom who has Borderline Personality Disorder (BPD) is difficult - but it’s still possible to have a functioning adult relationship with her. When Your Mother Has Borderline Personality Disorder provides you with crucial information for understanding the patterns behind her Borderline Personality Disorder, as well as the tools you need to start your own recovery process.

Certain works of literature, history, science, philosophy, political theory and religion offer powerful examples of how books can spark revolutions, birth great religions, spur scientific advancements, shape world economies, teach us new ways of thinking, and much more. And with this fascinating collection crafted from our extensive library of courses, you can now get a single course that represents 36 of our best lectures on literary works that changed the world.

The go‑to, revelatory guide based on Dr. Stephen Ilardi's proven Therapeutic Lifestyle Change (TLC) program—a practical plan for natural ways to treat depression without medication. Now updated with new research.

This book will make you chuckle, gasp, and maybe even double-check your phone settings. From bizarre inventions to behind-the-scenes (or screens!) trivia, you’ll uncover things you didn’t even know were a thing about the tiny tech that rules your life.

This spiritual classic has long been beloved by Catholics for its wondrous distillation of the teaching of St. Thérèse of Lisieux into a listener-friendly set of meditations. It's perfect as a personal retreat when you have only a few moments to spare each day and for spiritual listening anytime and anywhere.

If you are struggling to process loss, pain, or grief from the last few years or the last few minutes, J.S. is an experienced and deeply empathetic listener and grief catcher who has held the pain and questions of thousands of patients. While social and cultural narratives about grief are dominated by "letting go, moving on, or turning the page" in his nearly decade of service as a chaplain at a major hospital with a designated level one trauma center J.S. understands firsthand how rushing or suppressing grief only adds a suffocating layer of pain on top of the original wound.

Kai had survived the treacherous Mage trying to kill him in his own house. But new enemies loom over the horizon. Having increased his personal strength and taking control over the City of Veralt, Kai had just began to learn the ropes of being a noble lord when trouble knocks on his door. Summoned by the Archine Tower that may or may not be the one trying to kill him, he moves to the capital with his trusted subordinates to dip his toe in the muddy waters of capital politics. To make matters worse, a beast wave threatens to crush over his city.

Whether you're sprinting city streets, cruising country roads, or grinding up rugged hills, Run the Earth is your ultimate guide to mastering the art of terrain-focused running. Learn to adapt, strengthen, and evolve across all natural landscapes without falling into the trap of overuse injuries or burnout.

Whether you’re a curious beginner or an eager nature enthusiast, The Art of Knowing Birds is your essential guide to spotting, identifying, and appreciating birds in their natural habitats. This complete handbook will help you master the timeless skill of birdwatching, turning every walk or adventure into a chance to discover new species and deepen your connection with nature.

High above the clouds, where dreams drift and moonbeams glow, lives a spirited sky pony named Starlight. Fast as the wind and free as the stars, she races through the night sky—until one evening, a mysterious silver bell begins to chime softly in the breeze. It's a sound only those who truly listen can hear. Curious and a little unsure, Starlight sets off on a gentle journey through shimmering skies and whispering winds, learning to slow down, open her heart, and discover the quiet magic all around her.

This isn’t another feel-good Christian book—it’s an unfiltered, unapologetic guide to dying to yourself. Blending storytelling, raw liturgy, and counter-cultural faith, Joshua Porter rips through the safe, sanitized versions of Christianity and reclaims the gritty, disruptive truth of the gospel. How to Die weaves together biblical narrative, ancient creeds, and personal story in a way that dares us to reconsider what it means to follow Jesus.

Maureen's career as a sportswear buyer hits a snag just before Halloween, when the department store declares bankruptcy. Meanwhile, Finn's lost his way as a guide dog after flunking his test for being too friendly and easily distracted. Sadly, only one of them can earn unemployment, so Maureen's facing a winter of discontent in Boston - when she realizes she can't afford her apartment. Salvation comes when she receives a mysterious inheritance: an inn in Haven, Florida.

When her week begins, Rarity expects the biggest mystery she'll need to solve is how a rare first edition of Lewis Carroll's Alice in Wonderland ended up in her bookstore bathroom. But after book club member Shirley tells her that her husband George, who has dementia, is the prime suspect in a nursing home murder, Rarity feels as if she's stepped through the looking glass.

Seasonal Joy Mapping is a gentle and insightful guide to aligning your inner world with the natural rhythms around you. By exploring how your energy, emotions, and productivity shift throughout the year, this book helps you create more intentional, joyful living—season by season. Whether you feel most alive in spring or tend to struggle in winter, this book offers tools to map your personal rhythms and rediscover balance and purpose. With practical exercises, reflective prompts, and mood tracking tips, it’s a mindful companion for anyone who wants to live in harmony with nature’s flow.

Twin Flame Union is a step-by-step guide to navigating your twin flame journey and taking charge of your spiritual awakening. The seven keys are steps toward soul integration with your twin flame. You will learn to align your chakras, increase your self-love, take back your personal power, and stop the runner-chaser dynamic. Most importantly, you will go from crazy obsession to empowerment. Get to the heart of the truth and learn why most twin flames are in separation. And learn how you can avoid the delay of your twin flame union.

Perfect for ages 3–7, these soothing stories create a nightly ritual of connection and quiet joy, helping your child feel safe, loved, and ready to rest. With tender themes of kindness, courage, and imagination, Starlight Tales is the perfect companion for sleepytime snuggles and magical goodnights.

Long before smartphones and satellite apps, people trusted the sky to tell them what tomorrow would bring. Reading the Sky is your practical, easy-to-follow guide to forecasting the weather using nature’s timeless signs—cloud shapes, wind shifts, colors at dawn and dusk, and even the stars above.