Business Australia

Before COVID, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered—in particular, the company’s share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas’ new brand. How did things go so badly wrong? For the first time, The Chairman’s Lounge tells the full story of how one company banked the nation’s loyalty and then cashed in on it.

After the global pause in 2020, we returned to a world that feels faster, looser, and less structured–our professional boundaries have been erased, social and cultural norms are shifting rapidly, and at the same time, we're facing profound developments in artificial intelligence. We're facing more change more often, yet we're applying a mindset that is outdated and no longer fit-for-purpose. Adapt offers a fresh perspective. Andrea Clarke argues that rather than retreat from change or resist it, we must engage with it continuously and learn how to anticipate and shape it.

Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.

Hugh van Cuylenburg was a primary school teacher volunteering in northern India when he had a life-changing realisation: despite the underprivileged community the children were from, they were remarkably positive. By contrast, back in Australia Hugh knew that all too many children struggled with depression, social anxieties and mental illness. His own little sister had been ravaged by anorexia nervosa. How was it that young people he knew at home, who had food, shelter, friends and a loving family, struggled with their mental health, while these kids seemed so contented and resilient?

Jody, also known as the Stay at Home Mum, has been there and done it herself. She was made redundant while pregnant with her second child and, inspired by necessity, built a money-saving blog from her kitchen table that has grown to become Australia's biggest mothers' network. In this book, Jody explains everything she's learned to help other women get it right: from how to choose a smart business idea and where to start, to the best marketing strategies and digital tools to use, and much more.

It is a practical leadership handbook full of real-life stories, insights and tips based on the authors’ many years of experience in senior leadership roles. A key insight is the need for leaders to recognise that one size does not fit all in the way they lead their organisation and interact with their people. Leaders need to be adaptive to the context and the person.

Using a simple five-step approach, best-selling author and digital-marketing specialist Bernadette Schwerdt uncovers the inside tips and tricks that Australia’s most successful online entrepreneurs use to build their multimillion-dollar businesses. Whether you are starting an online business or building on an existing one, How to Build an Online Business is your complete how-to guide for making it a success.

The twists and turns of the last 15 years of the Qantas story contain all the ingredients of a corporate thriller, with constant shocks to the system, and boardroom dramas and disasters narrowly avoided. During this tumultuous period, as CEO of Australia's iconic airline, Alan Joyce became one of the best-known corporate figures in Australia, and one of the most polarising. Global aviation expert Peter Harbison tells the full and unvarnished story of this fascinating period of the Qantas journey.

In this ground-breaking book, award-winning leadership expert and business leader Kirstin Ferguson upends the traditional notion of a strong leader. Everyone, she argues, is a leader. YOU are a leader. Whether you are the head of one of the largest companies in the world, supervising a small team or working from home you impact people through the words you use, the choices you make and the behaviours you role model to others.

There's this weird gap in life that's fuelled by cheap tacos and even cheaper tequila - also known as our 20s. It's a specific limbo of being suspended between being a teenager and a 'Proper Adult' and though it's wildly confusing, often lonely, sometimes embarrassing and frequently daunting, there's also a whole lot of magic to be found in the chaos. It's a time when we're finding our own voices, cementing our relationships and starting to fulfil our big ambitions (or simply just working out what they are).

As women, we are allowed to ask for more. We are allowed to ask for different. We are allowed to ask for better. And yet many women struggle to make requests that would help them, whether in their personal or professional lives, for fear that they’ll seem greedy, selfish or undeserving. In The Gift of Asking, executive and personal coach Kemi Nekvapil breaks down our cultural myths around asking.

Sophie Cachia had her white picket fence life. By the age of 25, she was a mother and happily married, and had also built a very successful business by documenting her every move online. But Sophie and her comfortable existence were thrown a curveball when she met a woman who prompted her to ask herself the questions: What more can I do? What more can I learn? What more can I be?

The objective of this book CEO Guide To Doing Business In Australia is to provide you with basic knowledge about Australia; an overview of its economy, business culture, potential opportunities and an introduction to other relevant issues. Novice exporters in particular will find it a useful starting point.

Whether you're an aspiring side hustler or ready to be your own boss and build your own company, The Business Bible is the ultimate small business guide for ambitious people. Have no idea where to start? Don't worry, Victoria will help you design your dream lifestyle as an entrepreneur while staying true to your values and goals.

When she was five, tragedy prompted her parents to join Kabbalah, a cult-like sect of Judaism. They immersed themselves in it unreservedly–from its peculiar rituals (rolling in the snow naked to purify their sins) to the beauty of belonging to something greater than themselves. She left at eighteen–after years of abuse and living in communes in three countries–devastated and isolated, searching for meaning in her life. Today, that woman is Professor Debbie Haski-Leventhal, who specialises in finding meaning in our personal and professional lives.

It's 2016. Lance Alcocke, sole heir to an iron ore fortune, 40-ish bachelor, has just lost control of his life's work. His newly opened mine, Madeleine's Monster, named after his pioneering, iron-fisted grandmother, was supposed to be a workers' paradise in the Pilbara. But the Monster can't cover its costs, and Lance's Korean financiers are trying to steal his company out from under him. They've appointed administrators to APC Minerals, and Lance's 1,200 workers have lost their jobs.

As a teenage orphan in England in 1791, Mary Reibey was sentenced to death for stealing a horse. When police cornered her, she was dressed as a boy, and she maintained that disguise until she was unmasked at her trial. Due to her 'tender age', Reibey was spared the hangman's noose and sentenced to seven years' transportation to the colony of New South Wales. With the odds stacked against her, Reibey went on to become Australia's first female business tycoon and the richest woman in the colony, founding the Bank of New South Wales, now one of the nation's biggest financial institutions.

Hudson Fysh was a decorated World War I hero who not only founded Australia's national airline Qantas but steered it for almost half a century from its humble beginnings with two rickety biplanes to the age of the jumbo jets. One of Australia's celebrated Light Horsemen at Gallipoli, Fysh went on to fly death-defying missions for Lawrence of Arabia with the Australian Flying Corps and battle Germans in deadly dogfights in the skies over Palestine. On his return from the Great War, Fysh launched his bush airline, the Queensland and Northern Territory Aerial Services Ltd (Qantas).

The need for skills that defy disruption has never been so urgent, as traditional workplace models give way to confronting new rules of engagement. If you’re looking for job security, growth and acceleration in a radical new workforce, then Future Fit is the place to start. Award-winning author Andrea Clarke shares her experience, expertise and tactical advice on how to become truly future fit.

Do you want advice on how to stand out in a crowded marketplace? Do you want to take your career to the next level and beyond? In Stand Out & Succeed, career and business strategist Christy Frank explains how the job market really works, and shows you the strategies, psychology and tactics you need to know to get a lucrative, recession-proof career you love. The biggest problem with finding a job today is that we actually have two job markets, and 95% of people don't know how to perform well in either.